Alpenpalace Luxury Hideaway & Spa Retreat | Hotel in Valle Aurina, Italy

| 9.6 (71 Reviews) |  1 Bathroom
Lutago Hotel | Alpenpalace Luxury Hideaway & Spa Retreat

Hotel with Pool, Bedding and Fireplace

2 restaurants, 3 indoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Via Gisse 32, Valle Aurina, 39030, Italy

Amenities

ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Designer toiletriesDesigner toiletries
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • ShowerShower
  • TowelsTowels
  • Rainfall showerheadRainfall showerhead
  • BidetBidet
BedroomBedroom
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • HeatingHeating
  • Premium beddingPremium bedding
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Laptop-compatible safeLaptop-compatible safe
  • Turndown serviceTurndown service
  • Individually furnishedIndividually furnished
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Individually decoratedIndividually decorated
  • SlippersSlippers
  • Separate sitting areaSeparate sitting area
  • DeskDesk
  • SoundproofingSoundproofing
  • PhonePhone
BreakfastBreakfast
  • Free buffet breakfastFree buffet breakfast
  • 2 restaurants2 restaurants
  • 24-hour room service24-hour room service
  • 1 poolside bar and 1 bar1 poolside bar and 1 bar
  • Free receptionFree reception
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Electric kettleElectric kettle
  • Espresso makerEspresso maker
  • Coffee/tea makerCoffee/tea maker
  • Free bottled waterFree bottled water
  • MinibarMinibar
ParkingParking
  • Extended parking on siteExtended parking on site
  • Free self parking on siteFree self parking on site
  • Ski shuttle nearbySki shuttle nearby
  • Electric car charging station on siteElectric car charging station on site
  • Covered valet parking on site (EUR 15 per day)Covered valet parking on site (EUR 15 per day)
  • Roundtrip airport shuttle (surcharge)Roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Free train station pick-up shuttleFree train station pick-up shuttle
  • Airport shuttle on requestAirport shuttle on request
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices availableAssistive listening devices available
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • ElevatorElevator
  • Wheelchair-accessible parkingWheelchair-accessible parking
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • SnowmobilingSnowmobiling
  • SkydivingSkydiving
  • SkiingSkiing
  • SnowshoeingSnowshoeing
  • Cross-country skiingCross-country skiing
  • Downhill skiingDownhill skiing
  • Golf lessonsGolf lessons
  • GolfingGolfing
  • ParasailingParasailing
  • SnowboardingSnowboarding
  • RaftingRafting
  • Horse ridingHorse riding
  • 3 indoor pools3 indoor pools
  • Hiking/biking trailsHiking/biking trails
  • Bicycle rentalsBicycle rentals
  • Yoga classesYoga classes
  • Mountain bikingMountain biking
  • Arcade/game roomArcade/game room
  • Full-service spaFull-service spa
  • Fitness classesFitness classes
  • ShoppingShopping
  • Hot tubHot tub
  • Fitness centerFitness center
  • Helicopter/airplane toursHelicopter/airplane tours
  • Pilates classesPilates classes
  • Steam roomSteam room
  • Children's poolChildren's pool
  • SaunaSauna
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • DVD playerDVD player
  • Flat-screen TVFlat-screen TV
GeneralGeneral
  • Conference spaceConference space
  • Business centerBusiness center
  • Banquet hallBanquet hall
  • LibraryLibrary
  • Front-desk safeFront-desk safe
  • ElevatorElevator
  • Gift shop/newsstandGift shop/newsstand
  • ItalianItalian
  • FrenchFrench
  • EnglishEnglish
  • GermanGerman
  • Designated smoking areasDesignated smoking areas
  • Fireplace in lobbyFireplace in lobby
Guest ServicesGuest Services
  • 3 indoor pools3 indoor pools
  • Soundproofed roomsSoundproofed rooms
  • Arcade/game roomArcade/game room
  • Snack bar/deliSnack bar/deli
  • Laundry facilitiesLaundry facilities
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • DVD playerDVD player
  • WaterslideWaterslide
  • Children's poolChildren's pool
  • In-room child care (surcharge)In-room child care (surcharge)
  • Turndown serviceTurndown service
  • Wedding servicesWedding services
  • Tour/ticket assistanceTour/ticket assistance
  • Ski storageSki storage
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Dry cleaning serviceDry cleaning service
  • Front desk (limited hours)Front desk (limited hours)
  • Concierge servicesConcierge services
  • Porter/bellhopPorter/bellhop
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
OutdoorsOutdoors
  • GardenGarden
  • TerraceTerrace
  • BalconyBalcony
SpaSpa
  • Ayurvedic treatmentsAyurvedic treatments
  • Couples treatment room(s)Couples treatment room(s)
  • HydrotherapyHydrotherapy
  • Massage/treatment roomsMassage/treatment rooms
  • Turkish bath/hammamTurkish bath/hammam
  • AromatherapyAromatherapy
  • Hot tubHot tub
  • Body scrubsBody scrubs
  • Manicures and pedicuresManicures and pedicures
  • Body wrapsBody wraps
  • FacialsFacials
  • Body treatmentsBody treatments
  • 8 treatment rooms8 treatment rooms
  • ThalassotherapyThalassotherapy
  • MassagesMassages

Policies

Check-in
Check-in
Check-in start time: 2 pm; check-in end time: 11 pm contactless check-in available express check-in available
Check-out
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! children 1 year old and younger stay free when using existing bedding. cribs (infant beds) are available for eur 20.0 per night.
Payment Policy
Payment Policy
Covered valet parking fee: eur 15 per day pet fee: eur 35.00 per pet, per night service animals are exempt from fees crib (infant bed) fee: eur 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of eur 35.00 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it021108a1hn52cbbr safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Trine søndergaard
Jun 27, 2025 03:01:54 PM
Review Score:   6
Summary: Hotel in full 4 star Restaurant: food and staff -> 3 star Wellness -> 5 star We will not come back Jorgen, Hou/Dennark
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room (Country Life)
Room Size: m2
1 King Bed
Double Room (Country Life)

General

Number of living rooms 0, Rollaway/extra beds available, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Single Room
Room Size: m2
1 Twin Bed
Single Room

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premier Suite
Room Size: m2
1 King Bed
Premier Suite

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Suite (Belvedere)
Room Size: m2
1 King Bed
Junior Suite (Belvedere)

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Double Room (Asia)
Room Size: m2
1 King Bed
Double Room (Asia)

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Double Room (Romanticism)
Room Size: m2
1 King Bed
Double Room (Romanticism)

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite (Residence)
Room Size: m2
1 King Bed
Suite (Residence)

General

Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite (Private Spa)
Room Size: m2
1 King Bed
Suite (Private Spa)

General

Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite (Naturell)
Room Size: m2
1 King Bed
Suite (Naturell)

General

Pet-friendly room, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite (Jardin)
Room Size: m2
1 King Bed
Suite (Jardin)

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite (Alpenpalace)
Room Size: m2
1 King Bed
Suite (Alpenpalace)

General

Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Double Room (Palace)
Room Size: m2
1 King Bed
Double Room (Palace)

General

Number of living rooms 0, Rollaway/extra beds available, Wardrobe or closet, Sofa bed, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2

FAQ's

Is this Lutago hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lutago hotel?

Check-in time for Lutago hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lutago hotel have a swimming pool?

Yes, this Lutago hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lutago hotel?

Best-rates for the Lutago hotel starts from $570 per night with includes Wheelchair Accessible, Balcony/Terrace, Accessibility, Sports/Activities, Entertainment, Laundry, Parking, Designated Smoking Area, TV, Skiing, Spa, Restaurant, Guest Services, Kitchen, Pool, Bedding/Linens, Fireplace/Heating, Toiletries, Child Friendly, Internet, Business Services, Wellness Facilities, Bar, Breakfast, Hot Tub with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lutago hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lutago hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lutago hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lutago hotel?

Based on the information reported by the owner or manager, the Lutago hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lutago hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Lutago hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
ZA R9,666
You will be redirected to  
Hot Deal - It has been viewed 221 times today
Not the right fit? Check out our other properties in Lutago
|
10.0 (1 Review)
Apartment
  • Parking
  • Balcony/Terrace
  • Security/Safety
|
10.0 (1 Review)
Apartment
  • Parking
  • Security/Safety
  • Sports/Activities
|
9.8 (15 Reviews)
Apartment
  • Parking
  • Security/Safety
  • Sports/Activities
|
9.7 (120 Reviews)
Apartment
  • Parking
  • View
  • Balcony/Terrace
|
9.7 (63 Reviews)
Apartment
  • Parking
  • View
  • Wheelchair Accessible
9.4 (3 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Designated Smoking Area