Carlton Downtown | Hotel in Dubai, United Arab Emirates

| 8.4 (1000 Reviews) | 1 Bathroom

Hotel with Transportation, Entertainment and Kitchen

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite.
Carlton Downtown offers 365 accommodations with minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2023.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Sheikh Zayed Road, Dubai, 7143, United Arab Emirates

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Deep soaking bathtub

Towels

Designer toiletries

Bathrobes

Private bathroom

Hair dryer (on request)

Shower/tub combination

Bedroom

Pillow menu

Blackout drapes/curtains

Air conditioning (climate-controlled)

Down comforter

Select Comfort bed

Premium bedding

Free cribs/infant beds

Bed sheets

Egyptian cotton sheets

Phone

Separate sitting area

Turndown service

Soundproofing

Safe

Iron/ironing board (on request)

Free newspapers

Desk

Slippers

Breakfast

Buffet breakfast available for a fee daily 6 AM–11 AM: AED 79 for adults and AED 39.5 for children

Coffee/tea in common area(s)

2 bars/lounges and 1 poolside bar

3 restaurants and 1 coffee shop/cafe

24-hour room service

Minibar

Coffee/tea maker

Free bottled water

Parking

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Free secured, covered valet parking on site

Limo/town car service

Height restrictions apply for onsite parking

Limited onsite parking (max 1 space per unit)

Free shopping center shuttle

Accessibility

Wheelchair-accessible path to elevator

Stair-free path to entrance

Wheelchair-accessible spa

Handrails in stairways

Wheelchair-accessible parking

Wheelchair-accessible fitness center

Area rugs in public areas

Wheelchairs available on site

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Accessible airport shuttle

Wheelchair accessible (may have limitations)

Tile flooring in public areas

Wheelchair-accessible lounge

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Activities

Fitness center

Children's pool

Nightclub

Lifeguards on site

Tennis

Full-service spa

Outdoor tennis court

Outdoor pool

Entertainment

22-inch LCD TV

Premium channels

Satellite channels

General

24-hour business center

Meeting rooms - 28

Free newspapers in lobby

ATM/banking services

Elevator

Banquet hall

Urdu

Swahili

Arabic

Filipino

Hindi

English

Turkish

French

Romance packages available

Renovated entire property - September 2023

Designated smoking areas (fines apply)

TV in lobby

Guest Services

Soundproofed rooms

Children's pool

Snack bar/deli

Laundry facilities

Free cribs/infant beds

Outdoor pool

Babysitting (surcharge)

Daily housekeeping

Concierge services

Turndown service

Dry cleaning service

Multilingual staff

Tour/ticket assistance

Porter/bellhop

Laundry facilities

24-hour front desk

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Lifeguards on site

Outdoor furniture

Pool sun loungers

Pool umbrellas

Rooftop terrace

Outdoor entertainment area

Spa

Massage - deep-tissue

Hydrotherapy

Body wraps

Aromatherapy

12 treatment rooms

Couples treatment room(s)

Massage/treatment rooms

Body scrubs

Massage - hot stone

Ayurvedic treatments

Spa open daily

Turkish bath/hammam

Massage - Swedish

Massage - Thai

Detox wraps

Facials

Body treatments

Reflexology

Massage - prenatal

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in fee: 50 percent of room rate early check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon express check-out available late check-out fee: 50 percent of room rate late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aed 157.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately aed 79 for adults and aed 39.5 for children airport shuttle fee: aed 200 per person (one-way) early check-in fee: 50 percent of room rate (subject to availability) late check-out fee: 50 percent of room rate (subject to availability) rollaway bed fee: aed 157.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Eric

Apr 3, 2026 12:59:17 PM

Review Score: 10

Summary: Hotel location was conveniently close to the Financial Centre Metro station and the DIFC Gate Avenue, Village, and District with all its restaurants and shops just a few minutes walk away. Our 1-Bed 2-Bath room was spacious and clean. The breakfast buffet on the 44th floor was excellent, with a nice view of the Burj Khalifa nearby. We'd stay here again.

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Room Arrangement

Room Info	Facilities
Classic One Bedroom Suite Room Size: 559 square feet m² 1 Queen Bed	General Rollaway/extra beds (surcharge), Square meters - 52, Square feet - 559, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Ping - 15.71
Premium One Bedroom Suite Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 753, Square meters - 70, Number of bedrooms - 1, Electrical adapters/chargers, Ping - 21.16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Panoramic Suite Room Size: 904 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 84, Number of bedrooms - 1, Electrical adapters/chargers, Ping - 25.41, Square feet - 904, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room Room Size: 452 square feet m² 1 King Bed 2 Twin Beds	General Grab bar - in shower, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Ping - 12.7, Square feet - 452, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 42, No rollaway/extra beds, Low-height bed, Bathroom emergency pull cord, Telephone accessibility kit, Bed count minimum 1, Roll-in shower, Bed count maximum 2
Deluxe Two Bedroom Suite Room Size: 807 square feet m² 3 Queen Beds and Twin Sofa Bed	General Square meters - 75, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 2, Square feet - 807, Electrical adapters/chargers, Ping - 23, Bed count maximum 3, Bed count minimum 3
Panoramic two bed room suite Room Size: 1345 square feet m² 2 King Bed and Double Bed	General Number of living rooms 0, Ping - 37.80, No rollaway/extra beds, Square feet - 1345, Number of bedrooms - 2, Electrical adapters/chargers, Bed count minimum 2, Square meters - 125.0, Bed count maximum 2

FAQ's

Is this Carlton Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Carlton Downtown have a swimming pool?

Yes, this Carlton Downtown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Carlton Downtown?

Best-rates for the Carlton Downtown starts from $70 per night with includes Entertainment, Kitchen, Sports/Activities, Wellness Facilities, Restaurant, Child Friendly, Laundry, Designated Smoking Area, Bar, Breakfast, Internet, Air Conditioner, Pool, Accessibility, Business Services, Bedding/Linens, Spa, Toiletries, Guest Services, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Carlton Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Carlton Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Carlton Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Carlton Downtown?

Based on the information reported by the owner or manager, the Carlton Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Carlton Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Carlton Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

R1,145