Cristal Palace | Hotel in Pinzolo, Italy

| 9.2 (169 Reviews) |  1 Bathroom
Madonna di Campiglio Hotel | Cristal Palace

Hotel with Fireplace, Restaurant and Internet

Pamper yourself with a visit to the spa, which offers massages. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Pinzolo? This hotel has facilities measuring 1399 square feet (130 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: EUR 200 per person (one-way) Self parking fee: EUR 15.00 per night Pet fee: EUR 10 per pet, per day Crib (infant bed) fee: EUR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome. House Rule: Smoking permitted.

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Via Cima Tosa 104/A, Pinzolo, 38086, Italy

Amenities

ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
  • Bathtub or showerBathtub or shower
  • TowelsTowels
  • BidetBidet
BedroomBedroom
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • HeatingHeating
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Local mapsLocal maps
  • SoundproofingSoundproofing
  • SafeSafe
  • SlippersSlippers
  • DeskDesk
  • Guidebooks/recommendationsGuidebooks/recommendations
  • PhonePhone
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • Free buffet breakfast available daily 7:30 AM–10:30 AMFree buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 bar1 bar
  • Room service availableRoom service available
  • MinibarMinibar
ParkingParking
  • Onsite parking options include a garageOnsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Airport shuttle on requestAirport shuttle on request
  • Free ski shuttleFree ski shuttle
  • Self parking on site (EUR 10 per day)Self parking on site (EUR 10 per day)
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Stair-free path to entranceStair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Elevator door width (inches): 31Elevator door width (inches): 31
  • Wheelchair-accessible registration desk height (inches): 24Wheelchair-accessible registration desk height (inches): 24
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • ElevatorElevator
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible loungeWheelchair-accessible lounge
ActivitiesActivities
  • Skiing lessonsSkiing lessons
  • Ski runsSki runs
  • SkiingSkiing
  • Ski liftsSki lifts
  • Cross-country skiingCross-country skiing
  • Downhill skiingDownhill skiing
  • GolfingGolfing
  • Ski equipment rentalsSki equipment rentals
  • Ski areaSki area
  • SnowboardingSnowboarding
  • Full-service spaFull-service spa
  • Hot tubHot tub
  • Indoor poolIndoor pool
  • SleddingSledding
  • Fitness centerFitness center
  • Steam roomSteam room
  • SaunaSauna
EntertainmentEntertainment
  • LCD TVLCD TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Conference space (1399 square feet)Conference space (1399 square feet)
  • Business centerBusiness center
  • Meeting roomMeeting room
  • Banquet hallBanquet hall
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Lockers availableLockers available
  • ItalianItalian
  • EnglishEnglish
  • Designated smoking areas (fines apply)Designated smoking areas (fines apply)
Guest ServicesGuest Services
  • Soundproofed roomsSoundproofed rooms
  • Babysitting (surcharge)Babysitting (surcharge)
  • Indoor poolIndoor pool
  • Luggage storageLuggage storage
  • Ski storageSki storage
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • GardenGarden
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
SpaSpa
  • Ayurvedic treatmentsAyurvedic treatments
  • Couples treatment room(s)Couples treatment room(s)
  • Massage - hot stoneMassage - hot stone
  • Massage - sportsMassage - sports
  • Massage/treatment roomsMassage/treatment rooms
  • Turkish bath/hammamTurkish bath/hammam
  • 4 treatment rooms4 treatment rooms
  • Hot tubHot tub
  • Body scrubsBody scrubs
  • Spa open dailySpa open daily
  • FacialsFacials
  • ReflexologyReflexology
  • Body treatmentsBody treatments
  • Steam roomSteam room
  • SaunaSauna

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Child Policy
Children are welcome. cribs (infant beds) are available for eur 30.0 per night.
Payment Policy
Payment Policy
Airport shuttle fee: eur 200 per person (one-way) self parking fee: eur 10 per day pet fee: eur 15 per pet, per day service animals are exempt from fees crib (infant bed) fee: eur 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it022143a1u7xvtcu9 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Irina
Jan 17, 2026 04:16:10 PM
Review Score:   10
Summary: Our stay was nothing short of fantastic. The staff were the highlight, incredibly friendly and accommodative, going above and beyond to ensure we had everything we needed. Our room was gorgeous, offering both style and supreme comfort. Every service we used, from check-in to dining, was flawless. This hotel truly understands hospitality. We can't wait to come back!
See All Reviews

Room Arrangement

Room InfoFacilities
Classic Double or Twin Room
Room Size: 194 square feet m2
1 Double Bed
2 Twin Beds
Classic Double or Twin Room

General

No rollaway/extra beds, Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Extra bed count 0, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 2
Deluxe Double or Twin Room
Room Size: 248 square feet m2
1 Double Bed
2 Twin Beds
Deluxe Double or Twin Room

General

Number of living rooms 0, Square feet - 248, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Balcony, Cribs/infant beds (surcharge), Bed count minimum 1, Square meters - 23, Bed count maximum 2
Superior Triple Room
Room Size: 237 square feet m2
2 Double Bed and Twin Bed
3 Twin Beds
Superior Triple Room

General

Square feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Balcony, Bed count maximum 3, Cribs/infant beds (surcharge), Bed count minimum 2, Square meters - 22
Triple Room (with extra bed)
Room Size: 280 square feet m2
2 Double Bed and Twin Bed
Triple Room (with extra bed)

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 280, Balcony, Square meters - 26, Cribs/infant beds (surcharge), Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Triple Room
Room Size: 280 square feet m2
2 Double Bed and Twin Bed
Deluxe Triple Room

General

Ping - 8, No rollaway/extra beds, Square feet - 280, Number of bedrooms - 1, Balcony, Square meters - 26, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Superior Double or Twin Room
Room Size: 194 square feet m2
1 Double Bed
2 Twin Beds
Superior Double or Twin Room

General

No rollaway/extra beds, Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Balcony, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 2
Classic Double Room Single Use
Room Size: 183 square feet m2
1 Double Bed
2 Twin Beds
Classic Double Room Single Use

General

No rollaway/extra beds, Square feet - 183, Ping - 5, Number of bedrooms - 1, Square meters - 17, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 2
Family Suite
Room Size: 646 square feet m2
3 Queen Bed, Double Sofa Bed and Twin Bed
Family Suite

General

Square feet - 646, No rollaway/extra beds, Square meters - 60, Number of bedrooms - 2, Ping - 18, Balcony, Bed count maximum 3, Cribs/infant beds (surcharge), Bed count minimum 3
Junior Suite
Room Size: 431 square feet m2
3 Double Bed and Twin Beds
4 Twin Beds
Junior Suite

General

Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Ping - 12, Balcony, Mountain view, Cribs/infant beds (surcharge), Bed count maximum 4, Square feet - 431, Bed count minimum 3
Classic Triple Room
Room Size: 215 square feet m2
2 Double Bed and Twin Bed
3 Twin Beds
Classic Triple Room

General

Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Bed count maximum 3, Cribs/infant beds (surcharge), Bed count minimum 2

FAQ's

Is this Cristal Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cristal Palace have a swimming pool?

Yes, this Cristal Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cristal Palace?

Best-rates for the Cristal Palace starts from $249 per night with includes Accessibility, Transportation/Shuttle, Bedding/Linens, Spa, Guest Services, Laundry, Business Services, Skiing, Wellness Facilities, Bar, Toiletries, Child Friendly, Hot Tub, Parking, Designated Smoking Area, Wheelchair Accessible, Fireplace/Heating, Restaurant, Internet, Pool, TV, Balcony/Terrace, Breakfast with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cristal Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cristal Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cristal Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cristal Palace?

Based on the information reported by the owner or manager, the Cristal Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cristal Palace?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cristal Palace are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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