DoubleTree by Hilton Hotel Jackson | Hotel in Jackson, TN

| 8.0 (1002 Reviews) |  1 Bathroom
Jackson Hotel | DoubleTree by Hilton Hotel Jackson

Hotel with Entertainment, Breakfast and Parking

Hotel with free parking, 9-minute walk to Casey Jones Village
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1770 Hwy 45 Byp, Jackson, 38305, USA

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 2:30 am contactless check-in available express check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 7.00 to 15 for adults, and usd 7 to 11 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

John
Dec 6, 2025 04:10:55 AM
Review Score:   6
Summary: Service staff were very friendly, but a couple needed more computer training. The main issue was the ongoing construction. VERY noisy at times during the day (a hammer drill being used on the concrete of the room above mine. Far too noisy to talk on the phone. No business center or conference room available for phone usage. Christmas music too loud for phone calls in the lobby. May try staying here again after the construction has been completed. The first room I was assigned had a clogged shower drain. I was told the room had been flagged as out of service, but it still assigned to me. After changing to a different room, I noticed the door would not close completely due to a faulty door sweep at the bottom. That was fixed quickly, but in order to engage the door’s deadbolt, I had to forceful push the door shut with my shoulder while engaging the deadbolt. I would not want my wife to stay in a room with so many problems securing the door. On the subject of doors, one of the two heavy glass sliding shower doors had no plastic edge guards so even gently sliding it would make a loud bang that I am sure my neighbors did not appreciate. The other door had plastic edge guards on both edges and was fine. Overall, the hotel is fine, but better QA inspections need to be conducted on the refurbished rooms before making them available to guests. I suggest a very thorough checklist requiring the inspector to initial each item inspected and having the manager sign off the list
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FAQ's

Is this Jackson hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Jackson hotel have a swimming pool?

Yes, this Jackson hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jackson hotel?

Best-rates for the Jackson hotel starts from $127 per night with includes Kitchen, Bar, Toiletries, Wheelchair Accessible, Security/Safety, Bedding/Linens, Air Conditioner, Entertainment, Breakfast, Parking, Pool, Balcony/Terrace, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Laundry, TV, Accessibility, Business Services, Internet with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jackson hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jackson hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jackson hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jackson hotel?

Based on the information reported by the owner or manager, the Jackson hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jackson hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Jackson hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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