Eco Hotel Terrabella | Hotel in Santa Elena, Colombia

| 8.4 (922 Reviews) |   Pet Friendly  7 Bathrooms  20 Guests
Medellin Hotel | Eco Hotel Terrabella

Hotel with Breakfast, Barbecue and Accessibility

Located in Santa Elena, 12 miles from El Poblado Park, Eco Hotel Terrabella provides accommodations with free bikes, free private parking, a garden and a shared lounge. Each room at the 4-star hotel has mountain views, and guests can enjoy access to a terrace and to a bar. The property has karaoke and room service. At the hotel, all rooms come with a closet and a flat-screen TV. Featuring a private bathroom with a shower and free toiletries, rooms at Eco Hotel Terrabella also have free WiFi, while selected rooms here will provide you with a balcony. Guests at the accommodation can enjoy an American breakfast. At Eco Hotel Terrabella you'll find a restaurant serving American and Caribbean cuisine. Vegetarian and vegan options can also be requested. The hotel has a playground. You can play darts at Eco Hotel Terrabella, and the area is popular for hiking and cycling. Speaking English and Spanish at the reception, staff will be happy to provide guests with practical information on the area. Lleras Park is 13 miles from the accommodation, while Explora Park is 11 miles away. José María Córdova International Airport is 8.1 miles from the property.

Eco Hotel Terrabella is located in Santa Elena.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Laundry, Balcony/Terrace, and several others. This is a 4 star rated property and has over 922 reviews with the average score of 8.4 . Coming to Santa Elena and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this Casai place in Santa Elena. These details are authentic, as they are provided by our partner, booking.com.

This Eco Hotel Terrabella in Santa Elena is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eco Hotel Terrabella”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carrera 35 Este / Vía Paysandu SANTA ELENA, Santa Elena, 050017, Colombia

Amenities

Parking
Pet Friendly
Designated Smoking Area
TV
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Fruit
  • Snack bar
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Parking garage
  • Free parking
  • Accessible parking
Activities
  • Game room
  • Massage
  • Spa
  • Playground
  • Public Bath
  • Spa/Wellness packages
  • Full-body massage
  • Neck massage
  • Back massage
  • Darts
  • Evening entertainment
  • Themed dinners
  • Hiking
  • Foot massage
  • Bingo
  • Cycling
  • Karaoke
  • Couples' massage
Entertainment
  • Indoor play area
  • Outdoor play equipment for kids
  • Board games/Puzzles
General
  • Designated smoking area
  • Non-smoking rooms
  • Pet friendly
  • Family rooms
  • Wifi in all areas
Guest Services
  • Tour desk
  • Room service
  • Daily housekeeping
  • Shuttle service
  • Grocery deliveries
  • Shared lounge/TV area
  • Packed lunches
  • Meeting/Banquet facilities
  • Laundry
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Private check-in/out
  • Vending machine (drinks)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor fireplace
  • BBQ facilities
  • Picnic area
  • Sun deck
  • Garden
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
All large breed dogs should come with a muzzle. otherwise, entry to the property will be denied.
License number: 221466

Reviews

Value for money:
8.78
Location:
9.16
Staff:
8.89
Facilities:
8.69
Comfort:
8.82
Cleanliness:
8.87
Katarzyna
Sep 25, 2025 07:00:00 AM
Review Score:   6
Colombia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Nice place (although it could use some maintenance), good location Liked the trail, it was very short but could spot some local birds The bonfire was a plus, especially as the nights are cold Good communication before our stay, I needed to change the dates and there was no problem Good value for money in my case
Negative: It can get very cold at night in the area, no additional blankets could be provided, one of the beds was also missing a sheet There was no hot water in our room, I alerted the staff (which was hard to locate) but after 2 hours of trying I had to shower in a freezing cold water in the evening :( Breakfast was over an hour late (after 9.30 am the first day) and very simple, as there was no chef at the time, the restaurant was closed but you can get food elsewhere in the area I left my phone charger, I contacted the hotel but apparently it has not been found They have some bikes on site but they are not mountain bikes, they do not work for the local roads Overall the place is nice but the experience could have certainly been better, will not return
Summary: Nice place but not the best experience
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Garden view, Mountain view

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Superior Chalet
Room Type: Chalet
Room Size: 26 m2
1 Queen bed(s) Bed
Superior Chalet

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

View

Garden view, View, Mountain view, Inner courtyard view

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
Deluxe Suite

Bathroom

Towels, Free toiletries, Spa tub, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sitting area

View

Garden view, View, Mountain view, Landmark view

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Exclusive services

Free laundry services

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Towels, Free toiletries, Spa tub, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Fireplace, Sitting area

View

Garden view, View, Mountain view, Landmark view

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Exclusive services

Free laundry services

Cleanliness & disinfection

Hand sanitizer
Superior Quadruple Room
Room Type: Quad
Room Size: 35 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

Living Area

Fireplace, Sitting area

View

Garden view, View, Mountain view, Landmark view

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Superior Family Room
Room Type: Family
Room Size: 38 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

View

Garden view, View, Mountain view

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Superior Suite
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
Superior Suite

Bathroom

Towels, Free toiletries, Toilet paper, Private bathroom, Shower, Toilet

Media & Technology

Flat-screen TV, TV

View

Garden view, View, Mountain view

General

Carbon monoxide detector, Key access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Key card access, Smoke Alarm

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Room Amenities

Adapter, Feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Eco Hotel Terrabella pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eco Hotel Terrabella?

Check-in time for Eco Hotel Terrabella starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eco Hotel Terrabella have a swimming pool?

No, this Eco Hotel Terrabella does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eco Hotel Terrabella?

Best-rates for the Eco Hotel Terrabella starts from $255 per night with includes Laundry, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Spa, Internet, Designated Smoking Area, TV, Sports/Activities, Restaurant, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Accessibility, Transportation/Shuttle, Guest Services, Child Friendly, Parking, Pet Friendly, View, Fireplace/Heating, Bar with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eco Hotel Terrabella a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eco Hotel Terrabella wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eco Hotel Terrabella has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eco Hotel Terrabella?

Based on the information reported by the owner or manager, the Eco Hotel Terrabella indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eco Hotel Terrabella?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eco Hotel Terrabella are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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