Excelsior Palace Portofino Coast | Hotel in Rapallo, Italy

| 9.1 (1683 Reviews) |   Pet Friendly  7 Bathrooms  18 Guests
Rapallo Hotel | Excelsior Palace Portofino Coast

Hotel with Air Conditioner, Private Beach and Balcony

Featuring panoramic views of Portofino Bay, Excelsior Palace is a luxury 5-star hotel offering 2 restaurants, sun terraces and spacious rooms, many with sea views. Breakfast buffet, lunch and dinner are served at the on-site Lord Byron restaurant, overlooking Tigullio Gulf. The à-la-carte Eden Roc restaurant is at the private beach, open in summer for both lunch and dinner. Featuring free WiFi, rooms at the Excelsior Palace come with air conditioning and satellite TVs. The private bathroom includes luxurious bathrobes and slippers. The spa offers a new indoor pool with heated water, mirror dome, a traditional Turkish bath and one with Mediterranean essences, a Finnish sauna and a soft sauna , in addition to the usable gym with sea view, to treatment cabins and our hairdresser Portofino is 4.3 mi from the hotel, reached along the scenic SP227 coast road. Rapallo Station is a 5-minute taxi ride away.

Excelsior Palace Portofino Coast is located in Rapallo.

This 114 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Toiletries, Entertainment, and several others. This is a 5 star rated property and has over 1683 reviews with the average score of 9.1 . Coming to Rapallo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 114 Bedrooms Hotel if you want to learn more about this Casai place in Rapallo. These details are authentic, as they are provided by our partner, booking.com.

This Excelsior Palace Portofino Coast in Rapallo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Excelsior Palace Portofino Coast”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Via San Michele Di Pagana 8, Rapallo, 16035, Italy

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Private Pool
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Kids' meals
  • Breakfast in the room
  • Snack bar
  • Wine/Champagne
Parking
  • Accessible parking
  • Electric vehicle charging station
  • Parking
  • Parking on site
  • Parking garage
  • Private Parking
Activities
  • Canoeing
  • Facial treatments
  • Indoor pool
  • Pool table
  • Body treatments
  • Spa lounge/Relaxation area
  • Beach
  • Turkish/Steam Bath
  • Snorkeling
  • Hot tub/Jacuzzi
  • Hand massage
  • Private beach area
  • Hiking
  • Hair treatments
  • Hairstyling
  • Fitness classes
  • Beauty services
  • Diving
  • Haircut
  • Back massage
  • Waxing services
  • Pedicure
  • Horseback riding
  • Golf course (within 2 miles)
  • Full-body massage
  • Spa/Wellness packages
  • Makeup services
  • Couples' massage
  • Indoor pool (year-round)
  • Tennis court
  • Steam room
  • Foot massage
  • Beachfront
  • Body scrub
  • Fitness center
  • Head massage
  • Yoga classes
  • Spa
  • Personal trainer
  • Massage
  • Neck massage
  • Locker rooms
  • Spa facilities
  • Fitness
  • Sauna
  • Manicure
  • Hair coloring
General
  • Elevator
  • Family rooms
  • Heating
  • Safe
  • Non-smoking rooms
  • Air conditioning
  • Pet friendly
Guest Services
  • Concierge
  • Fax/Photocopying
  • Tour desk
  • Babysitting/Child services
  • 24-hour front desk
  • Car rental
  • Dry cleaning
  • Suit press
  • Daily housekeeping
  • Room service
  • Baggage storage
  • Business center
  • Hair/Beauty salon
  • Meeting/Banquet facilities
  • Valet parking
  • Laundry
  • Ironing service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • Outdoor pool (seasonal)
  • Outdoor pool
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • Security alarm
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Food can be delivered to guest accommodation
  • First aid kits available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Cashless payment available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool with view
  • Fenced pool
  • Swimming pool
  • Heated pool
  • Pool bar
  • Infinity pool
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
All wellness centre services, outdoor swimming pool and beach club access are complimentary, the private beach area is open from june 1 to september 30, please note that surcharges apply for pets, both for staying in the hotel and separately to access the beach club. only small-sized pets are allowed at the property, please note that a garage with cctv surveillance is also available at an additional cost, please note that the eden roc restaurant is closed from october 1st, 2025 to may 31st, 2026, in the event of an early departure, the property will charge you the full amount for your stay, when booking half board, note that drinks are not included.

Reviews

Value for money:
8.57
Location:
9.46
Staff:
9.35
Facilities:
9.03
Comfort:
9.37
Cleanliness:
9.33
Helen
Oct 29, 2025 07:00:00 AM
Review Score:   9
Switzerland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: This a beautiful old-school grand hotel, with everything that entails. The staff are excellent, the location and views are just staggering, and everything works just as it should.
Summary: Beautiful hotel in an incredible location
See All Reviews

Room Arrangement

Room Info Facilities
Classic Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Classic Double Room

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower cap, Shampoo, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Heating, Key card access, Safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Cleaning products

View

Inner courtyard view, City view

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator
Superior Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower cap, Shampoo, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Heating, Key card access, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products

View

City view

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator
Junior Suite with Sea View
Room Type: Suite
Room Size: 40 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower cap, Shampoo, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Heating, Key card access, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

View, Sea view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator

Room Amenities

Feather pillow
Suite with Sea View
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower, Shampoo, Shower cap, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Guest bathroom, Body soap, Private bathroom

General

Heating, Key card access, Safe, Hypoallergenic, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Walk-in closet, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Sofa bed, Feather pillow
Exclusive Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower cap, Shampoo, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Heating, Key card access, Safe, Interconnecting room(s) available, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 22 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Standard Double or Twin Room

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower cap, Shampoo, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Heating, Key card access, Safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products

View

Inner courtyard view, City view

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 24 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathrobe, Free toiletries, Shower cap, Shampoo, Towels, Bidet, Toilet paper, Conditioner, Slippers, Hairdryer, Bathtub or shower, Toilet, Toothbrush, Bathtub, Body soap, Private bathroom

General

Heating, Key card access, Safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, Soundproof

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products

View

City view

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator

FAQ's

Is this Excelsior Palace Portofino Coast pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Excelsior Palace Portofino Coast?

Check-in time for Excelsior Palace Portofino Coast starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Excelsior Palace Portofino Coast have a swimming pool?

Yes, this Excelsior Palace Portofino Coast has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Excelsior Palace Portofino Coast?

Best-rates for the Excelsior Palace Portofino Coast starts from $779 per night with includes Breakfast, Internet, Ocean View, Laundry, Wellness Facilities, Toiletries, Entertainment, Hot Tub, Air Conditioner, Private Beach, Balcony/Terrace, Accessibility, Business Services, Spa, Pool, View, Transportation/Shuttle, Fireplace/Heating, Security/Safety, EV Charge Station, Parking, Oceanfront, Restaurant, Child Friendly, Bar, Private Pool, Sports/Activities, Pet Friendly, Guest Services with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Excelsior Palace Portofino Coast a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Excelsior Palace Portofino Coast wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Excelsior Palace Portofino Coast has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Excelsior Palace Portofino Coast?

Based on the information reported by the owner or manager, the Excelsior Palace Portofino Coast indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Excelsior Palace Portofino Coast?

Based on the information reported by the owner or manager, details for the cancellation policy for the Excelsior Palace Portofino Coast are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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