Family Hotel Serena | Hotel in Andalo, Italy

| 9.3 (86 Reviews) |  9 Bathrooms  53 Guests
Andalo Hotel | Family Hotel Serena

Hotel with EV Charge Station, Sports and Guest Services

Located in Andalo, 5.1 miles from Molveno Lake, Family Hotel Serena has accommodations with free bikes, free private parking, a garden and a shared lounge. Offering a restaurant, the property also has a terrace, as well as a sauna and a hot tub. The hotel features an indoor pool, hammam, entertainment staff and a kids' club. Free WiFi is accessible to all guests, while some rooms have a balcony. Guests at the hotel can enjoy a buffet or an Italian breakfast. Family Hotel Serena offers a spa center. You can play table tennis at this 4-star hotel, and the area is popular for hiking and skiing. MUSE is 23 miles from the accommodation, while Piazza Duomo is 23 miles from the property. Bolzano Airport is 39 miles away.

Family Hotel Serena is located in Andalo.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Pool, Wellness Facilities, and several others. This is a 4 star rated property and has over 86 reviews with the average score of 9.3 . Coming to Andalo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this Casai place in Andalo. These details are authentic, as they are provided by our partner, booking.com.

This Family Hotel Serena in Andalo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Family Hotel Serena”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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via Crosare 15, Andalo, 38010, Italy

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Wine/Champagne
  • Bar
  • Breakfast in the room
  • Kids' meals
  • Restaurant
  • Fruit
  • Coffee house on site
  • Special diet meals (on request)
Parking
  • Parking on site
  • Accessible parking
  • Parking
  • Free parking
  • Electric vehicle charging station
  • Private Parking
Activities
  • Steam room
  • Spa lounge/Relaxation area
  • Hot tub/Jacuzzi
  • Pedicure
  • Cycling
  • Bike tours
  • Manicure
  • Indoor pool
  • Body scrub
  • Playground
  • Spa
  • Kids' club
  • Walking tours
  • Facial treatments
  • Spa/Wellness packages
  • Sauna
  • Ping-pong
  • Body treatments
  • Evening entertainment
  • Massage
  • Beauty services
  • Live sports events (broadcast)
  • Game room
  • Temporary art galleries
  • Live music/Performance
  • Hiking
  • Indoor pool (seasonal)
  • Turkish/Steam Bath
  • Entertainment staff
  • Waxing services
  • Skiing
  • Spa facilities
  • Themed dinners
  • Happy hour
  • Locker rooms
Entertainment
  • Indoor play area
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Baby safety gates
General
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Elevator
  • Heating
  • Facilities for disabled guests
  • Soundproof rooms
  • Wifi in all areas
  • Family rooms
  • Hypoallergenic room available
  • Smoke-free property
Guest Services
  • Strollers
  • Laundry
  • Concierge
  • Ironing service
  • Tour desk
  • Baggage storage
  • Packed lunches
  • Shared lounge/TV area
  • Express check-in/out
  • Room service
  • Babysitting/Child services
  • Private check-in/out
  • Daily housekeeping
  • Fax/Photocopying
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Picnic area
  • Garden
  • Terrace
  • Sun deck
Security/Safety
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski pass vendor
  • Ski storage
  • Ski rental on site
  • Ski school
Spa
  • Swimming pool
  • Kids' pool
  • Shallow end
  • Beach chairs/Loungers
  • Beach umbrellas
  • Heated pool
  • Pool cover
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Child Policy
Children aged 16 years and above are considered adults at this property.
Pet Policy
Pets are allowed upon request and charges may apply.
Codice Identificativo Nazionale (CIN): IT022005A1DMUWRRL7, M030

Reviews

Value for money:
8.88
Location:
9.24
Staff:
9.46
Facilities:
9.55
Comfort:
9.64
Cleanliness:
9.69
Irina
Feb 10, 2025 08:00:00 AM
Review Score:   10
Moldova, Republic of
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Very good place to stay with kids
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Air conditioning, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Living Area

Desk

View

View, Mountain view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 21 m2
1 Queen bed(s) Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Towels, Shower

Media & Technology

Telephone, TV

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

General

Heating

Bedroom

Childrens' cribs
Deluxe Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Living Area

Desk

View

View, Mountain view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Classic Triple Room
Room Type: Triple
Room Size: 20 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Hairdryer, Bathtub or shower, Bathrobe, Towels, Shower

Media & Technology

DVD player, Telephone, CD player, TV

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

General

Heating
Standard Family Room
Room Type: Family
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Bunk bed Bed
1 Queen bed(s) Bed
Standard Family Room

Bathroom

Hairdryer, Bidet, Bathrobe, Towels, Shower

Media & Technology

Telephone, TV

General

Air conditioning, Heating

Kitchen

Refrigerator, Electric kettle

Living Area

Desk
Family Junior Suite
Room Type: Family
Room Size: 33 m2
2 Sofa bed Bed
1 Queen bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Air conditioning, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Desk

View

View, Mountain view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Family Junior Suite
Room Type: Family
Room Size: 33 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Futon bed(s) Bed
2 Sofa bed Bed
1 Queen bed(s) Bed
1 Futon bed(s) Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Guest bathroom, Towels, Shower

Media & Technology

DVD player, Telephone, CD player, TV

General

Hardwood or parquet floors, Air conditioning, Private entrance, Heating

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

Mountain view

Outdoors

Terrace

Bedroom

Childrens' cribs
Superior Family Room
Room Type: Family
Room Size: 38 m2
2 Queen bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Futon bed(s) Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Towels, Shower

Media & Technology

Telephone, TV

General

Air conditioning, Private entrance, Heating

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Childrens' cribs
Superior Family Room
Room Type: Family
Room Size: 38 m2
2 Sofa bed Bed
1 Queen bed(s) Bed
1 Bunk bed Bed
1 Queen bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Air conditioning, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Desk

View

View, Mountain view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
2 Sofa bed Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Additional bathroom, Guest bathroom, Towels, Shower

Media & Technology

Telephone, TV

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

General

Hardwood or parquet floors, Private entrance, Heating, Soundproof

View

Garden view, Mountain view

Outdoors

Terrace

Bedroom

Childrens' cribs
Family Suite
Room Type: Family
Room Size: 45 m2
1 Bunk bed Bed
1 Queen bed(s) Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Additional bathroom, Guest bathroom, Towels, Shower

Media & Technology

Telephone, TV

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

General

Hardwood or parquet floors, Soundproof, Heating

View

Garden view, Mountain view

Outdoors

Terrace

Bedroom

Childrens' cribs
Deluxe Family Suite
Room Type: Family
Room Size: 55 m2
3 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Air conditioning, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Deluxe Triple Room
Room Type: Triple
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Air conditioning, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Superior Triple Room
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Towels, Shower

Media & Technology

Telephone, TV

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

General

Hardwood or parquet floors, Private entrance, Heating

Bedroom

Childrens' cribs, Walk-in closet
Superior King Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Bidet, Bathrobe, Towels, Shower

Media & Technology

Telephone, TV

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

General

Hardwood or parquet floors, Heating

Bedroom

Childrens' cribs, Walk-in closet
Double or Twin Room
Room Type: Twin/Double
Room Size: 18 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Futon bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Hairdryer, Bidet, Toilet, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Slippers, Shower cap, Toilet paper, Free toiletries, Towels, Body soap, Shower, Conditioner

General

Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Soundproof, Key card access, Safe, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, TV

Outdoors

Balcony

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Small Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Small Double Room

General

Heating

FAQ's

Is this Family Hotel Serena pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Family Hotel Serena?

Check-in time for Family Hotel Serena starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Family Hotel Serena have a swimming pool?

Yes, this Family Hotel Serena has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Family Hotel Serena?

Best-rates for the Family Hotel Serena starts from $147 per night with includes Internet, Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Toiletries, Breakfast, Ocean View, Accessibility, Skiing, Entertainment, Laundry, Pool, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Child Friendly, Hot Tub, View, Private Pool, Oceanfront, Security/Safety, EV Charge Station, Sports/Activities, Guest Services with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Family Hotel Serena a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Family Hotel Serena wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Family Hotel Serena is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Family Hotel Serena?

Based on the information reported by the owner or manager, the Family Hotel Serena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Family Hotel Serena?

Based on the information reported by the owner or manager, details for the cancellation policy for the Family Hotel Serena are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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