HB Xalapa | Hotel in Xalapa, Mexico

| 9.2 (694 Reviews) |  1 Bathroom
Xalapa Hotel | HB Xalapa

Hotel with Restaurant, Kitchen and Accessibility

An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
HB Xalapa offers 90 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

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Av. Lazaro Cardenas No. 9, Xalapa, 91190, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • Hair dryerHair dryer
  • TowelsTowels
  • Toilet paperToilet paper
  • SoapSoap
BedroomBedroom
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • SafeSafe
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • PhonePhone
  • Iron/ironing boardIron/ironing board
  • LED light bulbsLED light bulbs
  • RecyclingRecycling
  • SoundproofingSoundproofing
  • DeskDesk
BreakfastBreakfast
  • Room service availableRoom service available
  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 195 for adults and MXN 145 for childrenBuffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 195 for adults and MXN 145 for children
  • 1 restaurant1 restaurant
  • 1 bar1 bar
  • Coffee/tea filters (reusable)Coffee/tea filters (reusable)
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
  • Free covered self parking on siteFree covered self parking on site
  • Free covered valet parking on siteFree covered valet parking on site
AccessibilityAccessibility
  • Lever door handlesLever door handles
  • Handrails in stairwaysHandrails in stairways
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchairs available on siteWheelchairs available on site
  • Smooth flooring in roomSmooth flooring in room
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Well-lit path to entranceWell-lit path to entrance
  • Stairway handrail height (inches): 33Stairway handrail height (inches): 33
  • Elevator door width (inches): 36Elevator door width (inches): 36
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Stair-free path to entranceStair-free path to entrance
  • ElevatorElevator
  • Magnifying mirrorMagnifying mirror
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair-accessible registration desk height (inches): 39Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • 2 on-site accessible parking spaces2 on-site accessible parking spaces
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
ActivitiesActivities
  • Fitness centerFitness center
  • Outdoor poolOutdoor pool
  • Children's poolChildren's pool
EntertainmentEntertainment
  • Cable channelsCable channels
  • 32-inch TV32-inch TV
GeneralGeneral
  • Computer stationComputer station
  • Coworking spaceCoworking space
  • Business centerBusiness center
  • Conference centerConference center
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • Vending machineVending machine
  • SpanishSpanish
  • EnglishEnglish
  • Communal living roomCommunal living room
  • Smoke-free propertySmoke-free property
  • Annual offsets purchased for at least 10% of carbon footprintAnnual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Renovated entire property - August 2024Renovated entire property - August 2024
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • TV in lobbyTV in lobby
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Comprehensive recycling policyComprehensive recycling policy
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
  • Soundproofed roomsSoundproofed rooms
  • Snack bar/deliSnack bar/deli
  • Children's poolChildren's pool
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
  • Laundry facilitiesLaundry facilities
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • Pool umbrellasPool umbrellas
  • Pool sun loungersPool sun loungers
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately mxn 195 for adults and mxn 145 for children pet deposit: mxn 1000 per day pet fee: mxn 500 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Food and water bowls are available pets allowed for an extra charge of mxn 500 per pet (varies based on length of stay), plus a deposit of mxn 1000 per day service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Leobardo
Feb 17, 2026 11:14:17 PM
Review Score:   8
Summary: Location and overall cleanliness of the property
See All Reviews

Room Arrangement

Room InfoFacilities
Junior Suite King
Room Size: 409 square feet m2
1 King Bed
Junior Suite King

General

Number of bedrooms - 1, Ping - 11, Square meters - 38, Pets not allowed, Bathtub only, Extra bed count 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Day bed, Bed count minimum 1, Bed count maximum 1, City view
Habitacion Estandar King
Room Size: 344 square feet m2
1 King Bed
Habitacion Estandar King

General

Pet-friendly room, Number of bedrooms - 1, Bathtub only, Square feet - 344, Extra bed count 1, Ping - 10, Square meters - 32, Private bathroom, Rollaway/extra beds (free), Pool view, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Junior Suite Doble
Room Size: 409 square feet m2
2 Double Beds
Junior Suite Doble

General

Number of bedrooms - 1, Ping - 11, Square meters - 38, Pets not allowed, Bathtub only, Extra bed count 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Day bed, Bed count minimum 2, City view, Bed count maximum 2
Habitacion Estandar Doble
Room Size: 344 square feet m2
2 Double Beds
Habitacion Estandar Doble

General

Pet-friendly room, Number of bedrooms - 1, Bathtub only, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Rollaway/extra beds (free), Pool view, Bed count minimum 2, City view, Bed count maximum 2
Habitacion Estandar King discapacitados
Room Size: 344 square feet m2
1 King Bed
Habitacion Estandar King discapacitados

General

Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Low bed height (inches) - 22, Doorway wheelchair width (inches) - 38, Transfer shower, Low desk height (inches) - 30, Square feet - 344, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Toilet grab bar height (centimeters) - 79, Square meters - 32, Shower grab bar height (inches) - 32, Doorway wheelchair width (centimeters) - 97, Low-height bed, Toilet grab bar height (inches) - 31, Wheelchair-accessible bathroom vanity, Height-adjusted amenities, Bed count minimum 1, Grab bar - in shower, Visual fire alarm, Low-height counters/sink, Low-height desk, Raised toilet seat, Shower only, Pets not allowed, Hand-held showerhead, Wheelchair accessible, Ping - 10, Lowered peephole/view port in door, Portable shower seat, Low counters/sink height (inches) - 29, Private bathroom, Rollaway/extra beds (free), Low desk height (centimeters) - 76, Low bed height (centimeters) - 56, Rainfall showerhead, Low counters/sink height (centimeters) - 74, Shower grab bar height (centimeters) - 81, Bed count maximum 1, City view

FAQ's

Is this HB Xalapa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the HB Xalapa have a swimming pool?

Yes, this HB Xalapa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in HB Xalapa?

Best-rates for the HB Xalapa starts from $75 per night with includes Internet, Pool, Balcony/Terrace, Guest Services, Breakfast, Laundry, Air Conditioner, Parking, TV, Bedding/Linens, Wellness Facilities, Bar, Wheelchair Accessible, Business Services, Restaurant, Child Friendly, Kitchen, Accessibility, Security/Safety with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is HB Xalapa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the HB Xalapa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HB Xalapa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the HB Xalapa?

Based on the information reported by the owner or manager, the HB Xalapa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for HB Xalapa?

Based on the information reported by the owner or manager, details for the cancellation policy for the HB Xalapa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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