Hotel Mercure Lisboa | Hotel in Lisbon Old Town, Portugal

| 8.1 (1694 Reviews) |  6 Bathrooms  12 Guests
Lisbon Old Town Hotel | Hotel Mercure Lisboa

Hotel with Air Conditioner, TV and Balcony

With a top-floor pool featuring glass walls and roof, Mercure Lisboa offers spacious accommodations, a 5 minute walk from Lisbon Zoo. It features free Wi-Fi access and provides child services. The air-conditioned rooms at Hotel Mercure Lisboa all feature large double-glazed windows and a sitting area. They include a TV, radio and a private bathroom with bathtub. Guests can enjoy traditional specialties and some continental classics at the restaurant. The on-site lobby bar serves fresh drinks, renowned Portuguese wines and local spirits. Popular nearby attractions include the Gulbenkian Museum, a 5 minute walk from the Mercure Lisboa Hotel. Sete Rios Metro Station is 330 yards away and has direct services to central Rossio Square.

Hotel Mercure Lisboa is located in .

This 114 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, TV, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 1694 reviews with the average score of 8.1 . Coming to and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 114 Bedrooms Hotel if you want to learn more about this Casai place in . These details are authentic, as they are provided by our partner, booking.com.

This Hotel Mercure Lisboa in is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Mercure Lisboa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av. José Malhoa 23, 1000-090, Portugal

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Coffee house on siteCoffee house on site
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • ParkingParking
  • Accessible parkingAccessible parking
  • Parking on siteParking on site
  • Parking garageParking garage
ActivitiesActivities
  • Indoor poolIndoor pool
  • Indoor pool (year-round)Indoor pool (year-round)
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • HeatingHeating
  • Smoke-free propertySmoke-free property
  • Non-smoking roomsNon-smoking rooms
  • Soundproof roomsSoundproof rooms
  • Wifi in all areasWifi in all areas
  • Air conditioningAir conditioning
  • SafeSafe
  • ElevatorElevator
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Fax/PhotocopyingFax/Photocopying
  • Vending machine (drinks)Vending machine (drinks)
  • Suit pressSuit press
  • Babysitting/Child servicesBabysitting/Child services
  • ConciergeConcierge
  • Vending machine (snacks)Vending machine (snacks)
  • Car rentalCar rental
  • 24-hour front desk24-hour front desk
  • Dry cleaningDry cleaning
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • LaundryLaundry
  • Shared lounge/TV areaShared lounge/TV area
  • Daily housekeepingDaily housekeeping
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Face masks for guests availableFace masks for guests available
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation, please note that the credit card use for prepaid reservations must present at the time of check-in, please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 323/RNET

Reviews

Value for money:
7.56
Location:
8
Staff:
8.96
Facilities:
7.99
Comfort:
8.46
Cleanliness:
8.49
Rachel
Mar 23, 2026 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Guest bathroom, Bathtub, Bidet, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Towels/Sheets (extra fee), Toilet, Body soap, Toothbrush

General

Key card access, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Hardwood or parquet floors, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Radio, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Kitchen

Electric kettle

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Guest bathroom, Bathtub, Bidet, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Towels/Sheets (extra fee), Toilet, Body soap, Toothbrush

General

Key card access, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Hardwood or parquet floors, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Radio, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Guest bathroom, Bathtub, Bathrobe, Bidet, Towels, Hairdryer, Toilet paper, Shampoo, Conditioner, Bathtub or shower, Private bathroom, Shower cap, Slippers, Towels/Sheets (extra fee), Toilet, Body soap, Toothbrush

General

Key card access, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Hardwood or parquet floors, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Radio, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Guest bathroom, Bathtub, Bathrobe, Bidet, Towels, Hairdryer, Toilet paper, Shampoo, Conditioner, Bathtub or shower, Private bathroom, Shower cap, Slippers, Towels/Sheets (extra fee), Toilet, Body soap, Toothbrush

General

Key card access, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Hardwood or parquet floors, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Radio, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Standard Single Room
Room Type: Single
Room Size: 20 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Guest bathroom, Bathtub, Bidet, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Towels/Sheets (extra fee), Toilet, Body soap, Toothbrush

General

Key card access, Laptop safe, Smoke Alarm, Hardwood or parquet floors, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Radio, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Suite with Double Bed and Living Room
Room Type: Suite
Room Size: 46 m2

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Guest bathroom, Bathtub, Bathrobe, Bidet, Towels, Hairdryer, Toilet paper, Shampoo, Conditioner, Bathtub or shower, Private bathroom, Shower cap, Slippers, Towels/Sheets (extra fee), Toilet, Body soap, Toothbrush

General

Key card access, Laptop safe, Smoke Alarm, Hardwood or parquet floors, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Radio, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area, Sofa

Kitchen

Coffee machine, Electric kettle

Bedroom

Linens, Wardrobe or closet

View

City view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Mercure Lisboa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Mercure Lisboa?

Check-in time for Hotel Mercure Lisboa starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Mercure Lisboa have a swimming pool?

Yes, this Hotel Mercure Lisboa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Mercure Lisboa?

Best-rates for the Hotel Mercure Lisboa starts from $142 per night with includes Restaurant, Breakfast, Parking, Private Pool, Accessibility, Guest Services, Internet, Child Friendly, Laundry, Air Conditioner, TV, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Entertainment, Pool, Business Services with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Mercure Lisboa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Mercure Lisboa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Mercure Lisboa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Mercure Lisboa?

Based on the information reported by the owner or manager, the Hotel Mercure Lisboa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Mercure Lisboa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Mercure Lisboa are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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