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Jacosmo Hotel & Spa | Hotel in Hanoi, Vietnam

| 9.4 (386 Reviews) |  1 Bathroom
French Quarter Hotel | Jacosmo Hotel & Spa

Hotel with Fireplace, Bar and Guest Services

Art Deco hotel with a full-service spa and a 24-hour front desk
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Change of towels is available on request.
Jacosmo Hotel & Spa offers 28 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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23 Lo Su, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels
  • Toilet paper
  • Deep soaking bathtub
  • Toothbrush and toothpaste
  • Soap
  • Shower/tub combination
  • Hydromassage showerhead
  • Private bathroom
  • Bidet
Bedroom
  • Air conditioning
  • Memory foam mattress
  • Premium bedding
  • Safe
  • Individually furnished
  • In-room massage
  • Free newspapers
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Individually decorated
  • Iron/ironing board (on request)
  • Slippers
  • Desk
  • Soundproofing
Breakfast
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 100000 for adults and VND 50000 for children
  • 1 bar
  • Room service available
  • Minibar
  • Free bottled water
Parking
  • Free offsite parking
  • Airport shuttle on request
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Hardwood flooring in room
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Wheelchair accessible (may have limitations)
Activities
  • Theme parks
  • Full-service spa
Entertainment
  • Cable channels
  • Premium channels
  • 32-inch LED TV
General
  • Computer station
  • Lockers available
  • Free newspapers in lobby
  • Elevator
  • ATM/banking services
  • Front-desk safe
  • Chinese (Mandarin)
  • Japanese
  • English
  • Vietnamese
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2022
  • Fireplace in lobby
  • TV in lobby
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Daily housekeeping
  • Multilingual staff
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Concierge services
  • Porter/bellhop
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
Spa
  • Massage - on the beach
  • Manicures and pedicures
  • Massage - Swedish
  • Body wraps
  • Spa open daily
  • Body scrubs
  • Facials
  • Body treatments

Policies

Check-in
Check-in start time: 2 pm; check-in end time: anytime early check-in subject to availability
Check-out
Check-out before noon late check-out fee: vnd 520000 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are available for vnd 250000.0 per day.
Payment Policy
Fee for buffet breakfast: approximately vnd 100000 for adults and vnd 50000 for children airport shuttle fee: vnd 446000 per vehicle (one way) late check-out fee: vnd 520000 (subject to availability) rollaway bed fee: vnd 250000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

John
Oct 24, 2025 06:12:21 PM
Review Score:   10
Summary: Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
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Room Arrangement

Room Info Facilities
Deluxe Double with window
Room Size: 194 square feet m2
1 King Bed
Deluxe Double with window

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Bed count minimum 1, Bed count maximum 1
Ja Cosmo Suite Balcony with Jacuzzi
Room Size: m2
1 King Bed
Ja Cosmo Suite Balcony with Jacuzzi

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Balcony, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Family Suite City View
Room Size: m2
2 King Beds
Family Suite City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 2, Extra bed count 2, City view, Free cribs/infant beds, Bed count maximum 2
Executive Suite City view
Room Size: m2
1 King Bed
Executive Suite City view

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Executive Double or Twin Room
Room Size: m2
1 King Bed
1 Twin Bed
Executive Double or Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Junior Suite Balcony
Room Size: m2
1 King Bed
Junior Suite Balcony

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Deluxe Triple Room, City View
Room Size: m2
3 King Bed, Twin Bed and Twin Sofa Bed
Deluxe Triple Room, City View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, City view, Free cribs/infant beds, Bed count minimum 3
Deluxe Double or Twin Room
Room Size: m2
1 King Bed
1 Twin Bed
Deluxe Double or Twin Room

General

No windows, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room
Room Size: m2
3 King Bed and Twin Beds
Family Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, City view, Free cribs/infant beds, Bed count minimum 3

FAQ's

Is this Jacosmo Hotel & Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Jacosmo Hotel & Spa?

Check-in time for Jacosmo Hotel & Spa starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Jacosmo Hotel & Spa have a swimming pool?

No, this Jacosmo Hotel & Spa does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jacosmo Hotel & Spa?

Best-rates for the Jacosmo Hotel & Spa starts from $53 per night with includes Guest Services, Breakfast, Wheelchair Accessible, Parking, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Child Friendly, Internet, Designated Smoking Area, Accessibility, Toiletries, Laundry, Air Conditioner, TV, Fireplace/Heating, Bar with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Jacosmo Hotel & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jacosmo Hotel & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jacosmo Hotel & Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jacosmo Hotel & Spa?

Based on the information reported by the owner or manager, the Jacosmo Hotel & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jacosmo Hotel & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Jacosmo Hotel & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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