Novotel Kraków City West | Hotel in Krakow, Poland

| 8.7 (3719 Reviews) |   Pet Friendly  7 Bathrooms  22 Guests
Krowodrza Hotel | Novotel Kraków City West

Hotel with EV Charge Station, Business Services and Air Conditioner

Enjoy extra space and comfort in this modern Superior Double Room, featuring a large double bed, a sofa bed, and a dedicated work area. Ideal for families, couples, or business guests, this room combines functionality with a relaxing atmosphere. Children up to 16 years old stay free when using existing beds, making it a great option for family stays in Kraków. The room is fully equipped with air conditioning, fast Wi-Fi, a Smart TV, and a tea and coffee making set to ensure a pleasant and productive stay. Whether you're visiting Kraków for a city break, a business trip, or a family getaway, this spacious hotel room offers everything you need for a relaxing experience.

Novotel Kraków City West is located in Krakow.

This 305 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, EV Charge Station, and several others. This is a 4 star rated property and has over 3719 reviews with the average score of 8.7 . Coming to Krakow and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 305 Bedrooms Hotel if you want to learn more about this Casai place in Krakow. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Kraków City West in Krakow is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Kraków City West”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Al. Armii Krajowej 11, Krakow, 30-150, Poland

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Snack bar
  • Kids' meals
  • Bar
  • Restaurant
Parking
  • Private Parking
  • Electric vehicle charging station
  • Parking
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Cycling
  • Kids' club
  • Game room
  • Fitness center
  • Ping-pong
  • Locker rooms
  • Indoor pool
  • Indoor pool (year-round)
  • Badminton equipment
  • Sauna
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Air conditioning
  • Hypoallergenic room available
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Pet friendly
  • Heating
  • Family rooms
  • Soundproof rooms
Guest Services
  • Meeting/Banquet facilities
  • Dry cleaning
  • 24-hour front desk
  • Shared lounge/TV area
  • Baggage storage
  • Airport shuttle
  • Ironing service
  • Airport shuttle (additional charge)
  • Tour desk
  • Packed lunches
  • Private check-in/out
  • Fax/Photocopying
  • Pet bowls
  • Laundry
  • ATM on site
  • Business center
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Sun deck
  • Outdoor furniture
  • Terrace
  • Picnic area
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Mobile app for room service
  • Cashless payment available
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, if you require an invoice when booking a prepaid rate, write this and your company details in the special requests box, sauna is closed from 2025-12-22 until 2025-12-15, when staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Reviews

Value for money:
8.46
Location:
8.27
Staff:
9.1
Facilities:
8.64
Comfort:
8.84
Cleanliness:
9
Dorota
Nov 27, 2025 08:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice breakfast buffet. Lovely staff
Negative: Bed: mattress to soft, uncomfortable
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower, Body soap, Private bathroom

General

Air conditioning, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Sofa bed

Layout

Window

Exclusive services

Free gym access
Superior Room with two single beds
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Superior Room with two single beds

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower, Body soap, Private bathroom

General

Air conditioning, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Exclusive services

Free gym access
Executive Queen Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Executive Queen Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shampoo, Slippers, Towels, Bathtub or shower, Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Hairdryer, Toilet, Body soap, Shower, Bathrobe

General

Air conditioning, Iron, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk

View

View

Services

Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Exclusive services

Free gym access
Executive Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Shampoo, Slippers, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Hairdryer, Shower, Body soap, Bathrobe

General

Air conditioning, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Services

Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Sofa bed

Layout

Window

Exclusive services

Free gym access
Executive Room with Two Big Beds
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Shampoo, Slippers, Towels, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Hairdryer, Toilet, Body soap, Bathrobe

General

Air conditioning, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Exclusive services

Free gym access
Superior Suite with Queen Bed and Kitchenette
Room Type: Suite
Room Size: 60 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub, Shampoo, Slippers, Guest bathroom, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Hairdryer, Shower, Body soap, Bathrobe

General

Air conditioning, Iron, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Kitchen

Dishwasher, Stovetop, Kitchenette, Refrigerator, Coffee machine, Dining table, Electric kettle, Kitchenware

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Sofa bed

Exclusive services

Free gym access
Suite
Room Type: Suite
Room Size: 60 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub, Shampoo, Slippers, Guest bathroom, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Private bathroom, Hairdryer, Shower, Body soap, Bathrobe

General

Air conditioning, Iron, Safe, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Ironing facilities

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Sofa

Services

Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Sofa bed

Exclusive services

Free gym access

FAQ's

Is this Novotel Kraków City West pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Kraków City West?

Check-in time for Novotel Kraków City West starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Kraków City West have a swimming pool?

Yes, this Novotel Kraków City West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Kraków City West?

Best-rates for the Novotel Kraków City West starts from $91 per night with includes Transportation/Shuttle, Security/Safety, Parking, Pool, View, Private Pool, Sports/Activities, Child Friendly, Accessibility, Fireplace/Heating, Restaurant, Bar, Entertainment, Internet, Laundry, EV Charge Station, Business Services, Air Conditioner, Pet Friendly, TV, Balcony/Terrace, Wellness Facilities, Breakfast, Wheelchair Accessible, Guest Services with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Kraków City West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Kraków City West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Kraków City West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Kraków City West?

Based on the information reported by the owner or manager, the Novotel Kraków City West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Kraków City West?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Kraków City West are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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