The Willows Hotel | Hotel in Chicago, IL

| 8.6 (1008 Reviews) | 1 Bathroom

Lake View East Hotel | The Willows Hotel

Hotel with Air Conditioner, Bedding and Kitchen

Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a lobby fireplace, a front-desk safe, and a vending machine are onsite.
Housekeeping is available on request.
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

555 W Surf St, Chicago, 60657, USA

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Bathrobes

Private bathroom

Towels

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Premium bedding

Blackout drapes/curtains

Free local calls

Desk

Phone

Iron/ironing board

Breakfast

Coffee/tea in common area(s)

Minibar

Refrigerator

Parking

Offsite parking within 300 ft (USD 26 per day)

Accessibility

Elevator

Activities

Golfing

Beach access

Hiking/biking trails

Fitness center (free access)

Sailing

Entertainment

Flat-screen TV

Cable channels

General

Vending machine

Front-desk safe

Elevator

Spanish

Romanian

English

Smoke-free property

Fireplace in lobby

Guest Services

Refrigerator

Housekeeping (on request)

Luggage storage

24-hour front desk

Concierge services

Internet

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Nearby parking fee: usd 26 per day (300 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Daylynn

May 1, 2026 10:14:25 AM

Review Score: 10

Summary: Such a wonderful area/place to stay. Also, the staff is always there to make sure your stay is nothing but the best! We are looking forward to our next visit:)

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 Queen Bed (Small) Room Size: 250 square feet m² 1 Queen Bed	General Ping - 7, Square feet - 250, Bed count minimum 1, Square meters - 23, Bed count maximum 1
Deluxe Room, 2 Queen Beds Room Size: 325 square feet m² 2 Queen Beds	General Ping - 9, Square meters - 30, Square feet - 325, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed Room Size: 300 square feet m² 1 Queen Bed	General Ping - 8, Square meters - 28, Square feet - 300, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed Room Size: 350 square feet m² 1 King Bed	General Square feet - 350, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Junior Suite, 1 King Bed Room Size: 400 square feet m² 1 King Bed	General Ping - 11, Square meters - 37, Square feet - 400, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this The Willows Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Willows Hotel have a swimming pool?

No, this The Willows Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Willows Hotel?

Best-rates for the The Willows Hotel starts from $227 per night with includes Security/Safety, Wellness Facilities, Toiletries, Laundry, Fireplace/Heating, Guest Services, Child Friendly, Air Conditioner, Bedding/Linens, Kitchen, TV, Bar, Internet, Wheelchair Accessible, Accessibility with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Willows Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Willows Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Willows Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Willows Hotel?

Based on the information reported by the owner or manager, the The Willows Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Willows Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Willows Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

R3,734