Westlake Emerald Suites | Hotel in Hanoi, Vietnam

| 6.9 (317 Reviews) |  8 Bathrooms  16 Guests
Quang An Hotel | Westlake Emerald Suites

Hotel with Sports, Guest Services and Internet

Well located in the Tay Ho District district of Hanoi, Westlake Emerald Suites is located 1.8 miles from West Lake, 2.6 miles from Quan Thanh Temple and 2.7 miles from Ho Chi Minh Mausoleum. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and currency exchange for guests. Guest rooms are equipped with a fridge, microwave, an electric tea pot, a shower, free toiletries and a desk. Each room has a closet and a flat-screen TV, and certain rooms at the hotel have a balcony. At Westlake Emerald Suites rooms are equipped with a seating area. At the accommodation guests are welcome to use a hot tub. Hanoi Old City Gate is 2.9 miles from Westlake Emerald Suites, while Imperial Citadel is 3.1 miles from the property. Noi Bai International Airport is 12 miles away, and the property offers a paid airport shuttle service.

Westlake Emerald Suites is located in Hanoi.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Wheelchair Accessible, Accessibility, and several others. This is a 3 star rated property and has over 317 reviews with the average score of 6.9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this Casai place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Westlake Emerald Suites in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Westlake Emerald Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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15 Đường Tây Hồ Quảng An, Tây Hồ, Hà Nội., Hanoi, Vietnam

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Private ParkingPrivate Parking
  • Accessible parkingAccessible parking
  • ParkingParking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Pool tablePool table
  • Hot tub/JacuzziHot tub/Jacuzzi
EntertainmentEntertainment
  • Indoor play areaIndoor play area
GeneralGeneral
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Designated smoking areaDesignated smoking area
  • Soundproof roomsSoundproof rooms
Guest ServicesGuest Services
  • Currency exchangeCurrency exchange
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Tour deskTour desk
  • Baggage storageBaggage storage
  • Private check-in/outPrivate check-in/out
  • Room serviceRoom service
  • Car rentalCar rental
  • Airport shuttleAirport shuttle
  • Ironing serviceIroning service
  • ConciergeConcierge
  • LaundryLaundry
  • Express check-in/outExpress check-in/out
  • Shuttle serviceShuttle service
  • Dry cleaningDry cleaning
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
  • Sun deckSun deck
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Contactless check-in/outContactless check-in/out
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.41
Location:
8.35
Staff:
8.04
Facilities:
8.36
Comfort:
8.6
Cleanliness:
8.47
Louis Nathanael
Dec 5, 2025 08:00:00 AM
Review Score:   9
Malaysia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Good location. The room was very clean. Had all amenities. Good AC, good bed.
Negative: The check-in worker was really unfriendly at the beginning. This needs to be improved. The check in in a parking garage is also not so nice. The plates and cutlery were very dirty as well
Summary: Good value
See All Reviews

Room Arrangement

Room InfoFacilities
Studio with Balcony
Room Type: Studio
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Outdoors

Terrace, Patio, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Linens

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

View

Inner courtyard view

Exclusive services

Free laundry services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Studio
Room Type: Studio
Room Size: 40 m2
1 Queen bed(s) Bed
Deluxe King Studio

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Outdoors

Terrace, Patio, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

View

Inner courtyard view, Quiet street view, View, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

Exclusive services

Free laundry services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Studio with Terrace
Room Type: Studio
Room Size: 35 m2
1 Queen bed(s) Bed
Studio with Terrace

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Outdoors

Terrace, Patio, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

View

Quiet street view, View, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

Exclusive services

Free laundry services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Studio with Sofa Bed
Room Type: Studio
Room Size: 45 m2
1 Queen bed(s) Bed
King Studio with Sofa Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Outdoors

Terrace, Patio, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

View

Quiet street view, View, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

Exclusive services

Free laundry services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Studio
Room Type: Studio
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Living Area

Dining area, Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Linens

Outdoors

Terrace

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Accessible by elevator, Raised toilet

Building Characteristics

Private apartment in building

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

View

Inner courtyard view

Exclusive services

Free laundry services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Apartment
Room Type: Apartment
Room Size: 50 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Outdoors

Terrace, Patio, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

View

Quiet street view, View, City view

Bedroom

Wardrobe or closet, Linens

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Apartment with Balcony
Room Type: Apartment
Room Size: 40 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Outdoors

Terrace, Patio, Balcony

Living Area

Dining area, Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Linens

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Queen Studio
Room Type: Studio
Room Size: 30 m2
1 Queen bed(s) Bed
Queen Studio

Bathroom

Toilet, Toilet paper, Hairdryer, Toothbrush, Slippers, Towels, Shampoo, Bathtub, Conditioner, Free toiletries, Private bathroom, Body soap, Bathtub or shower, Shower

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Carbon monoxide detector, Key card access, Private entrance, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Air conditioning, Carbon monoxide sources, Iron, Fire extinguisher, Soundproof, Fan, Smoke Alarm, Ironing facilities

Kitchen

Microwave, Stovetop, Kitchen, Kitchenette, Kitchenware, Dining table, Cleaning products, Washing machine, Electric kettle, Refrigerator, Wine glasses, Dryer

Living Area

Dining area, Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Linens

View

Inner courtyard view, Quiet street view, City view

Outdoors

Terrace

Accessibility

Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing, Socket near the bed

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Westlake Emerald Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Westlake Emerald Suites?

Check-in time for Westlake Emerald Suites starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Westlake Emerald Suites have a swimming pool?

No, this Westlake Emerald Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Westlake Emerald Suites?

Best-rates for the Westlake Emerald Suites starts from $25 per night with includes Wheelchair Accessible, Accessibility, Hot Tub, Parking, Designated Smoking Area, Balcony/Terrace, Sports/Activities, Guest Services, Internet, Laundry, Air Conditioner, Transportation/Shuttle, Security/Safety, Breakfast, Wellness Facilities, Child Friendly with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Westlake Emerald Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Westlake Emerald Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westlake Emerald Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Westlake Emerald Suites?

Based on the information reported by the owner or manager, the Westlake Emerald Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Westlake Emerald Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Westlake Emerald Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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