Balsoy Mountain Hotel | Hotel in Erzurum, Turkey

| 9.8 (53 Reviews) |  2 Bathrooms  6 Guests
Palandoken Hotel | Balsoy Mountain Hotel

Hotel with Designated Smoking Area, Balcony and Fireplace

Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. Each room at the 3-star hotel has city views, and guests can enjoy access to a playground and to a sauna. The property provides a kids' club, room service and currency exchange for guests. Complete with a private bathroom equipped with a bidet and free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. All rooms feature a safety deposit box. The area is popular for skiing, and ski equipment rental and car rental are available at Balsoy Mountain Hotel. Speaking English and Turkish at the reception, staff will be happy to provide guests with practical information on the area. Lala Mustafa Pasa Mosque is 4.1 miles from the accommodation. Erzurum Airport is 9.3 miles away, and the property offers a paid airport shuttle service.

Balsoy Mountain Hotel is located in Erzurum.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Skiing, Bar, and several others. This is a 3 star rated property and has over 53 reviews with the average score of 9.8 . Coming to Erzurum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this Casai place in Erzurum. These details are authentic, as they are provided by our partner, booking.com.

This Balsoy Mountain Hotel in Erzurum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balsoy Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Yunus Emre Mahallesi Kayak Tesisleri Sokak No:5 Palandöken, Erzurum, 25100, Turkey

Amenities

ParkingParking
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
  • Kid-friendly buffetKid-friendly buffet
  • BarBar
  • Special diet meals (on request)Special diet meals (on request)
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
ParkingParking
  • ParkingParking
  • Parking on siteParking on site
  • Free parkingFree parking
AccessibilityAccessibility
  • Visual aids (tactile signs)Visual aids (tactile signs)
  • Visual aids (Braille)Visual aids (Braille)
  • Toilet with grab railsToilet with grab rails
  • Raised toiletRaised toilet
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Hand massageHand massage
  • Evening entertainmentEvening entertainment
  • Foot massageFoot massage
  • Neck massageNeck massage
  • SkiingSkiing
  • Massage chairMassage chair
  • PlaygroundPlayground
  • Head massageHead massage
  • Couples' massageCouples' massage
  • Kids' clubKids' club
  • Back massageBack massage
  • Full-body massageFull-body massage
  • MassageMassage
  • Public BathPublic Bath
  • SaunaSauna
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • HeatingHeating
  • Family roomsFamily rooms
  • SafeSafe
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Soundproof roomsSoundproof rooms
  • Designated smoking areaDesignated smoking area
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Currency exchangeCurrency exchange
  • Shared lounge/TV areaShared lounge/TV area
  • Express check-in/outExpress check-in/out
  • Dry cleaningDry cleaning
  • Airport shuttleAirport shuttle
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shuttle serviceShuttle service
  • Room serviceRoom service
  • Private check-in/outPrivate check-in/out
  • Ironing serviceIroning service
  • Car rentalCar rental
  • Suit pressSuit press
  • Invoice providedInvoice provided
OutdoorsOutdoors
  • Picnic areaPicnic area
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guestsProcess in place to check health of guests
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Face masks for guests availableFace masks for guests available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Mobile app for room serviceMobile app for room service
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
SkiingSkiing
  • Ski storageSki storage
  • Ski rental on siteSki rental on site
  • Ski pass vendorSki pass vendor
  • Ski schoolSki school
  • Ski-in, ski-out accessSki-in, ski-out access
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
License number: 20360

Reviews

Value for money:
9.23
Location:
9.58
Staff:
9.46
Facilities:
8.98
Comfort:
9.38
Cleanliness:
9.31
Dmitrii
Jan 30, 2026 08:00:00 AM
Review Score:   10
Russia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Bidet, Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Bedroom

Extra long beds (> 6.5 ft), Linens

View

Mountain view, City view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Adapted bath, Emergency cord in bathroom, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Raised toilet, Roll-in shower, Lower sink

Room Amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Bidet, Slippers, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Bathtub or shower, Shampoo, Private bathroom, Toilet

General

Heating, Key card access, Interconnecting room(s) available, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Fire extinguisher, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV

Living Area

Sitting area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Linens, Childrens' cribs

View

Mountain view, City view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Sofa bed, Feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Fold-up bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Balsoy Mountain Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balsoy Mountain Hotel?

Check-in time for Balsoy Mountain Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balsoy Mountain Hotel have a swimming pool?

No, this Balsoy Mountain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balsoy Mountain Hotel?

Best-rates for the Balsoy Mountain Hotel starts from $80 per night with includes Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Transportation/Shuttle, Restaurant, Entertainment, Breakfast, Designated Smoking Area, Balcony/Terrace, Fireplace/Heating, Guest Services, Child Friendly, Laundry, View, Skiing, Bar, Parking, TV, Wheelchair Accessible, Accessibility with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balsoy Mountain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balsoy Mountain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balsoy Mountain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balsoy Mountain Hotel?

Based on the information reported by the owner or manager, the Balsoy Mountain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balsoy Mountain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Balsoy Mountain Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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