Casa Castillo Polanco | Hotel in Mexico City, Mexico

| 8.8 (1277 Reviews) |   Pet Friendly  12 Bathrooms  32 Guests
Reforma Hotel | Casa Castillo Polanco

Hotel with Balcony, Accessibility and Security

Comfortable Accommodations

Casa Castillo Polanco in Mexico City offers comfortable rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a coffee machine, refrigerator, microwave, TV, and wardrobe.

Convenient Facilities

Guests can enjoy a terrace and a 24-hour front desk. The hotel provides family rooms, full-day security, luggage storage, and a dining area. Additional amenities include a sofa bed, interconnected rooms, and a kitchen with kitchenware.

Prime Location

Located 8.7 mi from Benito Juarez International Airport, the hotel is highly rated for its convenient location, room comfort, and room cleanliness.

Casa Castillo Polanco is located in Mexico City.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 3 star rated property and has over 1277 reviews with the average score of 8.8 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this Casai place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Casa Castillo Polanco in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Castillo Polanco”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Curie 16, Mexico City, 11590, Mexico

Amenities

Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Wellness FacilitiesWellness Facilities
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet

Facility Overview

AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Fitness centerFitness center
EntertainmentEntertainment
  • Baby safety gatesBaby safety gates
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • Non-smoking roomsNon-smoking rooms
  • Family roomsFamily rooms
  • SafeSafe
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • StrollersStrollers
  • Baggage storageBaggage storage
  • Pet bowlsPet bowls
  • 24-hour front desk24-hour front desk
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.16
Location:
9.46
Staff:
9.18
Facilities:
9.07
Comfort:
9.21
Cleanliness:
9.21
Eirik Kramer
Sep 18, 2026 07:00:00 AM
Review Score:   9
Norway
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Perfect hotel for a week, close to activities but away from the main street giving it a relaxed atmosphere
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Double
Room Size: 14 m2
1 Queen bed(s) Bed
Standard Double Room

General

Iron, Fan, Safety deposit box, Smoke alarm

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Coffee machine, Microwave, Refrigerator

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Deluxe Double Room with Two Double Beds
Room Type: Twin
Room Size: 19 m2
2 Queen bed(s) Bed
Deluxe Double Room with Two Double Beds

General

Iron, Fan, Safety deposit box, Smoke alarm

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Kitchenware, Microwave, Kitchen, Coffee machine, Refrigerator

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Deluxe Room
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed
Deluxe Room

General

Iron, Fan, Safety deposit box, Smoke alarm

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Coffee machine, Microwave, Refrigerator

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Double Room
Room Type: Double
Room Size: 16 m2
1 Queen bed(s) Bed
Double Room

General

Fan, Interconnected room(s) available, Smoke alarm, Iron, Safety deposit box

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Coffee machine, Microwave, Refrigerator

Bedroom

Linens

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor, Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Deluxe Queen Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Deluxe Queen Room

General

Fan, Interconnected room(s) available, Smoke alarm, Iron, Safety deposit box

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Coffee machine, Microwave, Refrigerator

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Deluxe Double Room

General

Iron, Fan, Safety deposit box, Smoke alarm

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Kitchenware, Microwave, Kitchen, Coffee machine, Refrigerator

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Deluxe Double Room (2 Adults + 1 Child)
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Deluxe Double Room (2 Adults + 1 Child)

General

Iron, Fan, Safety deposit box, Smoke alarm

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Kitchenware, Microwave, Kitchen, Coffee machine, Refrigerator

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Three-Bedroom Deluxe Apartment
Room Type: Apartment
Room Size: 57 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
Three-Bedroom Deluxe Apartment

General

Air conditioning, Fan, Smoke alarm, Iron, Safety deposit box

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Kitchenware, Microwave, Kitchen, Coffee machine, Refrigerator

Living Area

Dining area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Sofa bed, Hypoallergenic pillow, Non-feather pillow

Food & Drink

Bottle of water
Two-Bedroom Deluxe Apartment
Room Type: Apartment
Room Size: 70 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Deluxe Apartment

General

Air conditioning, Fan, Smoke alarm, Iron, Safety deposit box

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Kitchenware, Microwave, Kitchen, Coffee machine, Refrigerator

Living Area

Sofa, Dining area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 57 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Apartment

General

Air conditioning, Fan, Smoke alarm, Iron, Safety deposit box

Media & Technology

TV

Bathroom

Shampoo, Conditioner, Toilet, Private bathroom, Toilet paper, Towels, Body soap, Hairdryer

Kitchen

Kitchenware, Microwave, Kitchen, Coffee machine, Refrigerator

Living Area

Sofa, Dining area

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Casa Castillo Polanco pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Castillo Polanco? 

Check-in time for Casa Castillo Polanco starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Castillo Polanco have a swimming pool? 

No, this Casa Castillo Polanco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Castillo Polanco? 

Best-rates for the Casa Castillo Polanco starts from $60 per night with includes Pet Friendly, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Internet with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Castillo Polanco a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Castillo Polanco wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Castillo Polanco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Castillo Polanco? 

Based on the information reported by the owner or manager, the Casa Castillo Polanco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Castillo Polanco? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Castillo Polanco are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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