Four Points By Sheraton Cuenca | Hotel in Cuenca, Ecuador

| 9.0 (480 Reviews) | 1 Bathroom

Cuenca Hotel | Four Points By Sheraton Cuenca

Hotel with Air Conditioner, Parking and Pool

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite.
Housekeeping is available on request.
Four Points By Sheraton Cuenca offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169, Ecuador

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Rainfall showerhead

Hair dryer

Free toiletries

Bathtub or shower

Private bathroom

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Bed sheets

Heating (climate-controlled)

Air conditioning (climate-controlled)

LED light bulbs

Recycling

Phone

Laptop-compatible safe

Soundproofing

Desk

Water-efficient showers only

Iron/ironing board

Guidebooks/recommendations

Breakfast

24-hour room service

1 bar

Free local cuisine breakfast available 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends

Coffee/tea in common area(s)

1 restaurant

Coffee/tea maker

Free bottled water

Parking

Free self parking on site

Wheelchair-accessible parking and van parking available

Free 24-hour roundtrip airport shuttle

Airport shuttle on request

Accessibility

Wheelchair-accessible parking

Elevator door width (inches): 42

Grab bar near toilet

Wheelchair-accessible path of travel

Braille signage

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible registration desk height (inches): 44

3 on-site accessible parking spaces

Wheelchair-accessible registration desk

Toilet grab bar height (inches): 24

Elevator

Height-adjustable showerhead

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Steam room

Hot tub

Swimming pool

Fitness center

Sauna

Entertainment

Cable channels

32-inch flat-screen TV

Premium channels

General

24-hour business center

Meeting rooms

Computer station

Free newspapers in lobby

Elevator

Banquet hall

ATM/banking services

Spanish

English

TV in lobby

Smoke-free property

Vegetarian dining options

Double-glazed windows

Vegan dining options

At least 80% lighting from LEDs

Comprehensive food waste policy

Guest Services

Laundry facilities

Soundproofed rooms

Free cribs/infant beds

24-hour front desk

Daily housekeeping

Multilingual staff

Concierge services

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Change of bedsheets (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for usd 30.0 per day. free cribs (infant beds)!

Payment Policy

Pet fee: usd 30 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Anthony

Feb 27, 2026 02:01:33 AM

Review Score: 10

Summary: Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 1 Bedroom Room Size: 753 square feet m² 1 King Bed	General Pet-friendly room, Rollaway/extra beds (surcharge), Square feet - 753, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Extra bed count 1, Accessible bathtub, Ping - 21, Square meters - 70, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Classic Room, 2 Queen Beds Room Size: 334 square feet m² 2 Queen Beds	General Pet-friendly room, Ping - 9, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Square feet - 334, Mountain view, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Square meters - 31, Rollaway/extra beds (free), Height-adjusted amenities, Bed count minimum 2, City view, Bed count maximum 2
Classic Room, 1 King Bed Room Size: 334 square feet m² 1 King Bed	General Pet-friendly room, Rollaway/extra beds (surcharge), Ping - 9, Visual fire alarm, Doorbell/telephone notification, Raised toilet seat, Lever door handles, Transfer shower, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 334, Mountain view, Extra bed count 1, Accessible bathtub, Portable bathtub seat, Square meters - 31, Bathroom grab bars, Roll-in shower width (inches) - 38, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Roll-in shower width (centimeters) - 96, Bed count maximum 1, City view

FAQ's

Is this Cuenca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cuenca hotel?

Check-in time for Cuenca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cuenca hotel have a swimming pool?

Yes, this Cuenca hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cuenca hotel?

Best-rates for the Cuenca hotel starts from $98 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cuenca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cuenca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cuenca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cuenca hotel?

Based on the information reported by the owner or manager, the Cuenca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cuenca hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cuenca hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

R1,594