Hotel Carlton | Hotel in Bilbao, Spain

| 8.9 (5080 Reviews) |  7 Bathrooms  11 Guests
Bilbao City Centre Hotel | Hotel Carlton

Hotel with Business Services, Fireplace and Guest Services

Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV. Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Hotel Carlton is located in Bilbao.

This 131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Wheelchair Accessible, Wellness Facilities, and several others. This is a 5 star rated property and has over 5080 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Hotel if you want to learn more about this Casai place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carlton in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carlton”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Plaza de Federico Moyúa, 2, Bilbao, 48009, Spain

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Special diet meals (on request)
  • Coffee house on site
Parking
  • Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Electric vehicle charging station
  • Parking garage
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Fitness center
  • Public Bath
  • Fitness
  • Steam room
General
  • Heating
  • Air conditioning
  • Smoke-free property
  • Safe
  • Elevator
  • Hypoallergenic room available
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Guest Services
  • Room service
  • Concierge
  • 24-hour front desk
  • Tour desk
  • Laundry
  • Baggage storage
  • Ironing service
  • Car rental
  • Dry cleaning
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
License number: h.bi.00003guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.59
Location:
9.75
Staff:
8.97
Facilities:
8.66
Comfort:
9.23
Cleanliness:
9.16
Mark
Mar 2, 2026 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Good location, lovely room and very friendly staff from the moment we arrived until we left. Big call out to Rick concierge front of house always happy and keen to help with anything we asked.
Negative: Na
See All Reviews

Room Arrangement

Room InfoFacilities
Double or Twin Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Double or Twin Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Towels, Free toiletries, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Shower cap, Shampoo, Body soap, Toilet paper, Bathtub, Private bathroom, Bidet

General

Heating, Trash cans, Air conditioning, Hardwood or parquet floors, Carpeted, Safe

Media & Technology

Telephone, Satellite channels, Radio, Mobile hotspot device, Flat-screen TV, TV

Living Area

Desk, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Towels, Free toiletries, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Shower cap, Shampoo, Shower, Bathrobe, Body soap, Toilet paper, Bathtub, Private bathroom, Bidet

General

Heating, Trash cans, Air conditioning, Hardwood or parquet floors, Carpeted, Safe

Media & Technology

Telephone, Satellite channels, Radio, Mobile hotspot device, Flat-screen TV, TV

Living Area

Desk, Sofa

View

City view, View

Kitchen

Coffee machine, Dining table, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Fold-up bed, Hypoallergenic pillow, Non-feather pillow
Junior Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Towels, Free toiletries, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Shower cap, Shampoo, Bathrobe, Body soap, Toilet paper, Bathtub, Private bathroom, Bidet

General

Heating, Trash cans, Air conditioning, Carpeted, Iron, Safe

Media & Technology

Telephone, Satellite channels, Radio, Mobile hotspot device, Flat-screen TV, TV

Living Area

Desk, Sofa, Sitting area

Bedroom

Walk-in closet, Wardrobe or closet, Childrens' cribs

View

City view, View

Kitchen

Coffee machine, Dining table, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Sofa bed, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Single Room
Room Type: Single
Room Size: 23 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Towels, Free toiletries, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Shower cap, Shampoo, Body soap, Toilet paper, Bathtub, Private bathroom, Bidet

General

Heating, Trash cans, Air conditioning, Hardwood or parquet floors, Carpeted, Safe

Media & Technology

Telephone, Satellite channels, Radio, Mobile hotspot device, Flat-screen TV, TV

Living Area

Desk, Sofa

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow
Presidential Suite
Room Type: Suite
Room Size: 275 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Fruit, Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Slippers, Towels, Free toiletries, Bathtub or shower, Toilet, Hairdryer, Spa tub, Toothbrush, Shower cap, Shampoo, Bathrobe, Additional bathroom, Body soap, Toilet paper, Bathtub, Private bathroom, Bidet

General

Heating, Trash cans, Air conditioning, Carpeted, Iron, Safe, Laptop safe

Media & Technology

Telephone, CD player, Satellite channels, Radio, iPod dock, Mobile hotspot device, DVD player, Flat-screen TV, TV

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sofa, Dining area, Sitting area

Kitchen

Kitchen, Coffee machine, Kitchenware, Dining table, Microwave

Bedroom

Walk-in closet, Wardrobe or closet

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Hotel Carlton pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Carlton?

Check-in time for Hotel Carlton starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Carlton have a swimming pool?

No, this Hotel Carlton does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carlton?

Best-rates for the Hotel Carlton starts from $343 per night with includes Transportation/Shuttle, Breakfast, Internet, Laundry, Wheelchair Accessible, Wellness Facilities, Restaurant, Bar, Air Conditioner, Accessibility, Child Friendly, Parking, Security/Safety, EV Charge Station, Business Services, Fireplace/Heating, Guest Services with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Carlton a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carlton wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carlton is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carlton?

Based on the information reported by the owner or manager, the Hotel Carlton indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carlton?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Carlton are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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