Hotel Firefly | Hotel in Zermatt, Switzerland

Name: Hotel Firefly
Address: Zermatt, Valais, Switzerland, CH
Price range: Prices for upcoming dates start at $447 per night
Rating: 9.8

| 9.8 (186 Reviews) | 1 Bathroom

Hotel with Pool, TV and Balcony

Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hotel Firefly offers 16 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Schluhmattstrasse 55, Zermatt, 3920, Switzerland

Amenities

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toothbrush and toothpaste (on request)

Hair dryer

Free toiletries

Bedroom

Heating

Tempur-Pedic bed

Free cribs/infant beds

Blackout drapes/curtains

Bed sheets

Hypo-allergenic bedding

Iron/ironing board (on request)

Individually decorated

Individually furnished

Slippers

Children's slippers

Safe

Soundproofing

Heated floors

Phone

Breakfast

1 bar

Free cooked-to-order breakfast available daily 7 AM–noon

Paper towels

Stovetop

Cookware/dishes/utensils

Dishwasher

Coffee/tea maker

Espresso maker

Kitchen

Refrigerator

Free bottled water

Oven

Toaster

Minibar

Electric kettle

Parking

No onsite parking available

Ski shuttle nearby

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Well-lit path to entrance

Wheelchair-accessible registration desk

Stair-free path to entrance

Wheelchair-accessible spa

In-room accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Activities

Ski area

Sledding

Snowshoeing

Downhill skiing

Ski equipment rentals

Ski lifts

Skiing

Fishing

Snowboarding

Ski runs

Skiing lessons

Hiking/biking trails

Foosball table

Hot tub

Steam room

Mountain biking

Arcade/game room

Rock climbing

Billiards/pool table

Ropes course

Fitness center

Hiking/biking trails

Indoor pool

Full-service spa

Sauna

Entertainment

Streaming services

Video-game console

Video games

Cable/satellite channels

Netflix

DVD player

Flat-screen TV

General

Free newspapers in lobby

Elevator

Front-desk safe

German

French

English

Portuguese

Italian

Games

Smoke-free property

Guest Services

Arcade/game room

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

DVD player

Refrigerator

Kitchen

Indoor pool

Daily housekeeping

Ski passes

Multilingual staff

Concierge services

Luggage storage

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Porter/bellhop

Front desk (limited hours)

Ski storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Pool sun loungers

Furnished balcony or patio

Spa

Massages

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 10 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: chf 30.00 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of chf 30.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Matthew

Dec 10, 2025 03:42:38 PM

Review Score: 10

Summary: Everything was superb from the room, staff, facilities and ambience of the hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Suite Room Size: 646 square feet m² 2 King Bed and Double Sofa Bed	General Pet-friendly room, Square feet - 646, Number of bedrooms - 1, Ping - 18.15, Separate bedroom, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Square meters - 60, Garden view, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Junior Suite Room Size: 323 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 1, Shower only, Valley view, Square feet - 323, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Chalet Suite Room Size: 1615 square feet m² 4 King Beds	General Bed count minimum 4, Pet-friendly room, Square meters - 150, Fireplace, Ping - 45.39, Mountain view, Number of bathrooms - 3, Number of living rooms 1, Separate dining area, Private bathroom, Separate bathtub and shower, Number of bedrooms - 4, Separate sitting area, Square feet - 1615, Bed count maximum 4
Skylight Loft Room Size: 2691 square feet m² 6 King Beds	General Pet-friendly room, Square meters - 250, Bed count minimum 6, Number of bathrooms - 5, Fireplace, Mountain view, Square feet - 2691, Number of living rooms 1, Separate dining area, Private bathroom, Separate bathtub and shower, Separate sitting area, Number of bedrooms - 5, Bed count maximum 6, Ping - 75.63
Maxi Suite Deluxe Room Size: 1399 square feet m² 3 King Beds	General Pet-friendly room, Square meters - 130, Fireplace, Number of bathrooms - 3, Number of living rooms 1, Separate dining area, Private bathroom, Separate bathtub and shower, Square feet - 1399, Garden view, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, Ping - 39.32, Bed count minimum 3
Maxi Suite Panorama Room Size: 1399 square feet m² 3 King Beds	General Pet-friendly room, Square meters - 130, Fireplace, Bathtub or shower, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private bathroom, Square feet - 1399, Ping - 39, Garden view, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Hotel Firefly pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Firefly have a swimming pool?

Yes, this Hotel Firefly has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Firefly?

Best-rates for the Hotel Firefly starts from $447 per night with includes Security/Safety, Entertainment, Hot Tub, Kitchen, TV, Wheelchair Accessible, Sports/Activities, Spa, Bar, Toiletries, Balcony/Terrace, Skiing, Wellness Facilities, Fireplace/Heating, Breakfast, Internet, Bedding/Linens, Guest Services, Child Friendly, Laundry, Pool, Accessibility with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Firefly a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Firefly wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Firefly is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Firefly?

Based on the information reported by the owner or manager, the Hotel Firefly indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Firefly?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Firefly are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

R7,270