Hotel Palacio Maya | Hotel in Mérida, Mexico

Name: Hotel Palacio Maya
Address: Mérida, Mexico, MX
Price range: Prices for upcoming dates start at $64 per night
Rating: 8.5

| 8.5 (1226 Reviews) | 9 Bathrooms 26 Guests

Hotel with Air Conditioner, Parking and Pool

Well set in the center of Mérida, Hotel Palacio Maya provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. With a garden, the property also features a terrace, as well as a restaurant. The property has room service, a 24-hour front desk and organizing tours for guests. At the hotel, every room comes with a closet. Featuring a private bathroom with a shower and free toiletries, certain units at Hotel Palacio Maya also provide guests with a city view. All guest rooms at the accommodation are equipped with a flat-screen TV with cable channels and a safety deposit box. Buffet and à la carte breakfast options are available at Hotel Palacio Maya. Popular points of interest near the hotel include Merida Cathedral, Main Square and International Convention Center of Yucatan. Manuel Crescencio Rejón International Airport is 3.7 miles away.

Hotel Palacio Maya is located in Mérida.

This 69 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Accessibility, and several others. This is a 4 star rated property and has over 1226 reviews with the average score of 8.5 . Coming to Mérida and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 69 Bedrooms Hotel if you want to learn more about this Casai place in Mérida. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Palacio Maya in Mérida is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Palacio Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Calle 62 329, Mérida, 97000, Mexico

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Breakfast in the room

Restaurant

Parking

Parking on site

Free parking

Parking

Activities

Public Bath

Fitness center

Fitness

General

Wifi in all areas

Non-smoking rooms

Safe

Family rooms

Air conditioning

Smoke-free property

Elevator

Guest Services

Concierge

Business center

Daily housekeeping

Meeting/Banquet facilities

24-hour front desk

Tour desk

Baggage storage

Room service

Internet

Wifi

Internet

Free Wifi

Outdoors

Sun deck

Garden

Outdoor furniture

Outdoor pool (year-round)

Terrace

Outdoor pool

Security/Safety

Key card access

Security alarm

CCTV in common areas

24-hour security

Fire extinguishers

CCTV outside property

Key access

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Process in place to check health of guests

Face masks for guests available

First aid kits available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Cashless payment available

Spa

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.59

Location:

8.71

Staff:

8.47

Facilities:

8.52

Comfort:

8.84

Cleanliness:

8.76

Neil

Mar 11, 2026 07:00:00 AM

Review Score: 8

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Garden was pleasant.

Negative: Buffet breakfast was institution. Cold eggs.

Summary: Lovely hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Single Room with Balcony Room Type: Double Room Size: 17 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Outdoors Balcony Kitchen Refrigerator, Electric kettle View City view, View Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Twin Room with Balcony Room Type: Twin Room Size: 17 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Outdoors Balcony Kitchen Refrigerator, Electric kettle View City view, View Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Suite Two Beds Room Type: Suite Room Size: 40 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Outdoors Balcony Kitchen Refrigerator, Electric kettle, Dining table Living Area Dining area, Sofa View City view, View Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Suite with Spa Bath Room Type: Suite Room Size: 40 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Spa tub, Bathtub, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Activities Hot tub Outdoors Balcony Kitchen Refrigerator, Electric kettle, Dining table Living Area Dining area, Sofa, Sitting area View City view, View Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Family Suite Room Type: Suite Room Size: 50 m² 1 Full bed(s) Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Body soap, Toilet, Additional bathroom, Spa tub, Bathtub, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Activities Hot tub Kitchen Refrigerator, Electric kettle, Dining table Living Area Dining area, Sofa, Sitting area Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens View City view Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Presidential Suite Room Type: Suite Room Size: 40 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Spa tub, Bathtub, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Activities Hot tub Outdoors Balcony, Outdoor furniture, Terrace Kitchen Refrigerator, Electric kettle, Dining table Living Area Dining area, Sofa, Sitting area View City view, View Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Suite One Bed Room Type: Suite Room Size: 40 m² 1 Full bed(s) Bed	Bathroom Private bathroom, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor Media & Technology Telephone, Cable channels, Flat-screen TV, TV Kitchen Refrigerator Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens View City view Pool and Spa Pool towels Food & Drink Bottle of water Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation
Standard King Room Room Type: Double Room Size: 17 m² 1 King bed(s) Bed	Bathroom Private bathroom, Shower, Towels, Free toiletries, Shampoo, Toilet paper, Body soap, Toilet, Conditioner, Hairdryer General Iron, Safe, Ironing facilities, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe Media & Technology Telephone, Cable channels, Flat-screen TV, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Childrens' cribs, Wardrobe or closet, Linens Pool and Spa Pool towels Food & Drink Bottle of water Room amenities Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Hotel Palacio Maya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Palacio Maya?

Check-in time for Hotel Palacio Maya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Palacio Maya have a swimming pool?

Yes, this Hotel Palacio Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Palacio Maya?

Best-rates for the Hotel Palacio Maya starts from $64 per night with includes View, Ocean View, Oceanfront, Security/Safety, Wellness Facilities, Bar, Guest Services, Child Friendly, Balcony/Terrace, Business Services, Air Conditioner, Parking, Accessibility, Restaurant, Internet, Pool, Breakfast with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Palacio Maya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Palacio Maya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Palacio Maya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Palacio Maya?

Based on the information reported by the owner or manager, the Hotel Palacio Maya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Palacio Maya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Palacio Maya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

R1,033

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Hotel Palacio Maya | Hotel in Mérida, Mexico

Hotel with Air Conditioner, Parking and Pool

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

View

Services

Bedroom

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

View

Services

Bedroom

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Activities

Kitchen

Living Area

Services

Bedroom

View

Pool and Spa

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Kitchen

Living Area