Ibis Mackay | Hotel in Mackay, Australia

| 7.8 (1388 Reviews) |  6 Bathrooms  13 Guests
South Mackay Hotel | Ibis Mackay

Hotel with Air Conditioner, Parking and Pool

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 152 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 1388 reviews with the average score of 7.8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 152 Bedrooms Hotel if you want to learn more about this Casai place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boundary Rd East Mackay Airport, Mackay, 4740, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
  • Kid-friendly buffetKid-friendly buffet
  • BarBar
  • Snack barSnack bar
  • RestaurantRestaurant
  • FruitFruit
  • Kids' mealsKids' meals
ParkingParking
  • Accessible parkingAccessible parking
  • Free parkingFree parking
  • ParkingParking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Raised toiletRaised toilet
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
  • Visual aids (Braille)Visual aids (Braille)
ActivitiesActivities
  • Live sports events (broadcast)Live sports events (broadcast)
  • Pool tablePool table
  • Fitness centerFitness center
  • FitnessFitness
  • Ping-pongPing-pong
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • Soundproof roomsSoundproof rooms
  • ElevatorElevator
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Fax/PhotocopyingFax/Photocopying
  • Business centerBusiness center
  • Dry cleaningDry cleaning
  • Ironing serviceIroning service
  • 24-hour front desk24-hour front desk
  • Packed lunchesPacked lunches
  • Shared lounge/TV areaShared lounge/TV area
  • Express check-in/outExpress check-in/out
  • Car rentalCar rental
  • Baggage storageBaggage storage
  • LaundryLaundry
  • Room serviceRoom service
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
  • Sun deckSun deck
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • CCTV in common areasCCTV in common areas
  • Key accessKey access
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
  • Heated poolHeated pool
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Joseph
Aug 12, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Towels, Conditioner, Free toiletries, Bath or shower, Hairdryer, Toilet, Body soap, Shower, Private bathroom, Shampoo, Toilet paper

General

Safety deposit box, Ironing facilities, Laptop safe, Soundproofing, Trash cans, Smoke Alarm, Carpeted, Key card access, Air conditioning, Iron, Interconnected room(s) available

Media & Technology

Flat-screen TV, iPod dock, Video, Satellite channels, Radio, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Seating area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet

View

City view, View, Sea view, Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Adapter, Clothes rack

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Towels, Conditioner, Free toiletries, Bath or shower, Hairdryer, Toilet, Body soap, Shower, Private bathroom, Shampoo, Toilet paper

General

Safety deposit box, Ironing facilities, Laptop safe, Soundproofing, Trash cans, Smoke Alarm, Carpeted, Key card access, Air conditioning, Iron, Interconnected room(s) available

Media & Technology

Flat-screen TV, iPod dock, Video, Satellite channels, Radio, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Seating area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet

View

Garden view, Sea view, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Adapter, Clothes rack

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Towels, Conditioner, Free toiletries, Bath or shower, Hairdryer, Toilet, Body soap, Shower, Private bathroom, Shampoo, Toilet paper

General

Safety deposit box, Ironing facilities, Laptop safe, Soundproofing, Smoke Alarm, Carpeted, Key card access, Air conditioning, Iron, Trash cans

Media & Technology

Flat-screen TV, iPod dock, Video, Satellite channels, Radio, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Seating area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet

View

City view, View, Sea view, Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Adapter, Clothes rack

Safety features

Air purifiers
Superior Twin Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Towels, Conditioner, Free toiletries, Bath or shower, Hairdryer, Toilet, Body soap, Shower, Private bathroom, Shampoo, Toilet paper

General

Safety deposit box, Ironing facilities, Laptop safe, Soundproofing, Trash cans, Smoke Alarm, Carpeted, Key card access, Air conditioning, Iron, Interconnected room(s) available

Media & Technology

Flat-screen TV, iPod dock, Video, Satellite channels, Radio, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Seating area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet

View

Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Adapter, Clothes rack

Safety features

Air purifiers
Disability Accessible Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Walk-in shower, Towels, Conditioner, Free toiletries, Bath or shower, Hairdryer, Toilet, Body soap, Shower, Private bathroom, Shampoo, Toilet paper

General

Safety deposit box, Ironing facilities, Laptop safe, Soundproofing, Smoke Alarm, Carpeted, Key card access, Air conditioning, Iron, Trash cans

Media & Technology

Flat-screen TV, iPod dock, Video, Satellite channels, Radio, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Seating area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet

Accessibility

Raised toilet, Adapted bath, Roll-in shower, Toilet with grab rails, Upper floors accessible by elevator, Shower chair, Entire unit wheelchair accessible, Accessible by elevator, Lower sink

Room amenities

Socket near the bed, Non-feather pillow, Adapter, Clothes rack

Safety features

Air purifiers
Superior King Room - High Floor
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Towels, Conditioner, Free toiletries, Bath or shower, Hairdryer, Toilet, Body soap, Shower, Private bathroom, Shampoo, Toilet paper

General

Safety deposit box, Ironing facilities, Laptop safe, Soundproofing, Smoke Alarm, Carpeted, Key card access, Air conditioning, Iron, Trash cans

Media & Technology

Flat-screen TV, iPod dock, Video, Satellite channels, Radio, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Seating area

Bedroom

Linens, Alarm clock, Walk-in closet, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Adapter, Clothes rack

Safety features

Air purifiers

FAQ's

Is this Ibis Mackay pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ibis Mackay? 

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ibis Mackay have a swimming pool? 

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ibis Mackay? 

Best-rates for the Ibis Mackay starts from $101 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ibis Mackay a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ibis Mackay wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ibis Mackay? 

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ibis Mackay? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Ibis Mackay are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
R1,640
Price Details
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