Phoenix Hotel | Hotel in Hakuba, Japan

| 9.8 (6 Reviews) |  1 Bathroom
Happo Hotel | Phoenix Hotel

Hotel with Sports, Bar and Guest Services

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
4690-2 Hokujo, Hakuba, 399-9301, Japan

Amenities

ParkingParking
PoolPool
TVTV
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Policies

Check-in
Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for jpy 4500 per night.
Payment Policy
Payment Policy
Futon bed fee: jpy 10000 per night crib (infant bed) fee: jpy 4500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Adam
Feb 14, 2026 07:21:36 AM
Review Score:   10
Summary: Excellent service Staff happy to help with all requests
See All Reviews

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Skiing, Wellness Facilities, Spa, Restaurant, Pool, Accessibility, Bedding/Linens, Toiletries, Entertainment, Child Friendly, Internet, TV, Fireplace/Heating, Kitchen, Laundry, Transportation/Shuttle, Sports/Activities, Bar, Guest Services, Breakfast, Parking, Security/Safety with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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