Sanctuary Mandela | Hotel in Johannesburg, South Africa

10.0 (12 Reviews) |  1 Bathroom
Houghton Estate Hotel | Sanctuary Mandela

Hotel with Air Conditioner, Parking and Pool

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a business center, and conference space are onsite.
Sanctuary Mandela offers 9 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Johannesburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, printers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool.

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4 13th Avenue, , Johannesburg, 2198, South Africa

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • SoapSoap
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • Designer toiletriesDesigner toiletries
  • Separate bathtub and showerSeparate bathtub and shower
  • Toilet paperToilet paper
  • ShampooShampoo
  • Hair dryerHair dryer
  • Bathroom (partially open)Bathroom (partially open)
  • Deep soaking bathtubDeep soaking bathtub
  • TowelsTowels
  • Hydromassage showerheadHydromassage showerhead
BedroomBedroom
  • Premium beddingPremium bedding
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Egyptian cotton sheetsEgyptian cotton sheets
  • Air conditioningAir conditioning
  • Pillow-top mattressPillow-top mattress
  • Bed sheetsBed sheets
  • PrinterPrinter
  • SlippersSlippers
  • Electrical adapters/chargersElectrical adapters/chargers
  • Turndown serviceTurndown service
  • SafeSafe
  • PhonePhone
  • Window screensWindow screens
  • SoundproofingSoundproofing
  • Restaurant dining guideRestaurant dining guide
  • In-room massageIn-room massage
  • Mobile key entryMobile key entry
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Laptop-friendly workspaceLaptop-friendly workspace
  • DeskDesk
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • Room service availableRoom service available
  • 1 bar1 bar
  • Free full breakfast available daily 6:30 AM–10:00 AMFree full breakfast available daily 6:30 AM–10:00 AM
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Airport shuttle on requestAirport shuttle on request
  • Free secured self parking on siteFree secured self parking on site
AccessibilityAccessibility
  • Magnifying mirrorMagnifying mirror
  • Hand-held showerheadHand-held showerhead
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • High pile carpet in roomHigh pile carpet in room
  • Front entrance rampFront entrance ramp
  • 1 on-site accessible parking spaces1 on-site accessible parking spaces
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • ElevatorElevator
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Elevator door width (inches): 32Elevator door width (inches): 32
  • Area rugs in public areasArea rugs in public areas
  • Tile flooring in roomTile flooring in room
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Height-adjustable showerheadHeight-adjustable showerhead
  • Tile flooring in public areasTile flooring in public areas
ActivitiesActivities
  • Outlet shoppingOutlet shopping
  • ZooZoo
  • Health/beauty spaHealth/beauty spa
  • Outdoor poolOutdoor pool
  • Art galleryArt gallery
  • Spa servicesSpa services
EntertainmentEntertainment
  • Premium channelsPremium channels
  • NetflixNetflix
  • 42-inch Smart TV42-inch Smart TV
  • Streaming servicesStreaming services
  • Satellite channelsSatellite channels
GeneralGeneral
  • Business centerBusiness center
  • Meeting rooms -  2Meeting rooms - 2
  • Conference space (86 square feet)Conference space (86 square feet)
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • EnglishEnglish
  • Couples diningCouples dining
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Soundproofed roomsSoundproofed rooms
  • Turndown serviceTurndown service
  • 24-hour front desk24-hour front desk
  • Porter/bellhopPorter/bellhop
  • Concierge servicesConcierge services
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
InternetInternet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • Pool sun loungersPool sun loungers
  • GardenGarden
SpaSpa
  • Massage - deep-tissueMassage - deep-tissue
  • Massage - ThaiMassage - Thai
  • Massage - SwedishMassage - Swedish
  • Massage - hot stoneMassage - hot stone

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 15
Check-out
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Airport shuttle fee: zar 975 per person (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges parties and events are allowed on site safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Bongi
Oct 12, 2025 01:27:28 PM
Review Score:   10
Summary: Thoroughly enjoyed our stay and wish we could have stayed longer. This place is pure perfection, with a sprinkle of customisation that makes each individual guest feel special. Kagiso was our waiter for lunch and supper and very attentive. We will be back again!!!
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Studio
Room Size: 323 square feet m2
1 Double Bed
Deluxe Studio

General

Ping - 9, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Portable shower seat, Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Luxury Room, 1 King Bed
Room Size: 441 square feet m2
1 King Bed
Luxury Room, 1 King Bed

General

Portable shower seat, Square meters - 41, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Square feet - 441, Bed count maximum 1
Presidential Room
Room Size: 538 square feet m2
1 King Bed
Presidential Room

General

Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Room and bed type depend on availability check-in, Wheelchair accessible, Portable shower seat, Square meters - 50, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Sanctuary Mandela pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sanctuary Mandela have a swimming pool?

Yes, this Sanctuary Mandela has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sanctuary Mandela?

Best-rates for the Sanctuary Mandela starts from $415 per night with includes Pool, Designated Smoking Area, Wheelchair Accessible, Business Services, Restaurant, Parking, TV, Bedding/Linens, Wellness Facilities, Bar, Breakfast, Child Friendly, Accessibility, Spa, Toiletries, Internet, Kitchen, Laundry, Balcony/Terrace, Guest Services, Entertainment, Air Conditioner with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sanctuary Mandela a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sanctuary Mandela wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sanctuary Mandela is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sanctuary Mandela?

Based on the information reported by the owner or manager, the Sanctuary Mandela indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sanctuary Mandela?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sanctuary Mandela are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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