West Refugio | Hotel in San Juan del Río, Mexico

9.0 (157 Reviews) |   Pet Friendly  3 Bathrooms  6 Guests
San Juan del Rio Hotel | West Refugio

Hotel with Accessibility, Guest Services and Internet

West Refugio is located in San Juan del Río, 25 miles from Polytecnic University of Querétaro. The hotel has an outdoor swimming pool and a shared kitchen. All rooms at the hotel come with a flat-screen TV with satellite channels, a kitchen and a dining area. The rooms come with a coffee machine, a private bathroom and free WiFi, while selected rooms also feature a patio and some have pool views. Guest rooms will provide guests with a fridge. Querétaro International Airport is 27 miles from the property.

West Refugio is located in San Juan del Río.

This 4 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Pool, Sports/Activities, and several others. This is a good star rated property and has over 157 reviews with the average score of 9 . Coming to San Juan del Río and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 4 Bedrooms Hotel if you want to learn more about this Casai place in San Juan del Río. These details are authentic, as they are provided by our partner, booking.com.

This West Refugio in San Juan del Río is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “West Refugio”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Circuito el Molino #53, Col. Centro, San Juan del Río, 76800, Mexico

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Coffee house on site
Kitchen
  • Shared kitchen
Parking
  • Private Parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
Entertainment
  • Board games/Puzzles
  • Baby safety gates
General
  • Family rooms
  • Non-smoking rooms
  • Pet friendly
  • Wifi in all areas
  • Facilities for disabled guests
  • Designated smoking area
Guest Services
  • Pet basket
  • Private check-in/out
  • Daily housekeeping
  • Pet bowls
  • Grocery deliveries
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Plunge pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.
Please note we have a private parking but is limited, when booking please ask for your spot first.

Reviews

Value for money:
9.02
Location:
9.2
Staff:
9.44
Facilities:
8.9
Comfort:
8.82
Cleanliness:
9.25
Trina
Jul 31, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We enjoyed our stay. The customer service was outstanding. We felt safe and at home.
Negative: The shower curtain smelled.
Summary: Cute home away from home.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 13 m2
2 Twin bed(s) Bed
Double Room

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV

Bathroom

Shampoo, Towels/Sheets (extra fee), Towels, Toilet paper, Toilet, Hairdryer, Private bathroom, Free toiletries

General

Private entrance, Iron, Mosquito net, Suit press, Key access, Smoke Alarm, Fan, Hypoallergenic, Fire extinguisher

Kitchen

Dining table, Microwave, Kitchenware, Kitchenette, Cleaning products, Kitchen, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area

Outdoors

Outdoor furniture, Outdoor dining area, Patio

View

Pool view, Inner courtyard view

Bedroom

Linens

Accessibility

Shower chair, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Family Room with Bathroom
Room Type: Family
Room Size: 13 m2
1 Full bed(s) Bed
Family Room with Bathroom

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV

Bathroom

Shampoo, Towels/Sheets (extra fee), Towels, Toilet paper, Toilet, Hairdryer, Private bathroom, Free toiletries

General

Private entrance, Iron, Mosquito net, Suit press, Key access, Smoke Alarm, Fan, Hypoallergenic, Fire extinguisher

Kitchen

Dining table, Microwave, Kitchenware, Kitchenette, Cleaning products, Kitchen, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area

Outdoors

Outdoor furniture, Outdoor dining area, Patio

View

Pool view, Inner courtyard view

Bedroom

Linens

Accessibility

Shower chair, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Shallow end

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Double Room
Room Type: Double
Room Size: 13 m2
2 Twin bed(s) Bed
Double Room

Media & Technology

Satellite channels, Cable channels, TV, Flat-screen TV

Bathroom

Shampoo, Towels/Sheets (extra fee), Towels, Toilet paper, Toilet, Hairdryer, Private bathroom, Free toiletries

General

Private entrance, Iron, Mosquito net, Suit press, Key access, Smoke Alarm, Fan, Hypoallergenic, Fire extinguisher

Kitchen

Dining table, Microwave, Kitchenware, Kitchenette, Cleaning products, Kitchen, Coffee machine, Refrigerator

Living Area

Sitting area, Dining area

Outdoors

Outdoor furniture, Outdoor dining area, Patio

View

Pool view, Inner courtyard view

Bedroom

Linens

Accessibility

Shower chair, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Plunge Pool, Shallow end

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this West Refugio pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Refugio?

Check-in time for West Refugio starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Refugio have a swimming pool?

Yes, this West Refugio has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Refugio?

Best-rates for the West Refugio starts from $47 per night with includes Restaurant, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Child Friendly, Kitchen, Parking, Accessibility, Guest Services, Internet, Pool, Sports/Activities, Breakfast, Pet Friendly, Designated Smoking Area with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Refugio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Refugio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Refugio is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Refugio?

Based on the information reported by the owner or manager, the West Refugio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Refugio?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Refugio are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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